I’ve known Judith Aquino for several years now. Her work in customer experience is extensive and her connections in the space are deep. Shortly after the release of X: The Experience When Business Meets Design, I caught up with Judith to talk about the rise of experience innovation. She published our conversation in Customer Strategist, and I was able to get a downloadable PDF as well. I wanted to share our conversation with you… Solving for X: Why the Future…
Digital Transformation 101
Digital transformation is an essential topic at leading technology publications these days. One such outlet, TechRepublic, is a favorite of mine. I spent time with Olivia Krauth on the subject and I wanted to share our conversation with you here. It serves as a solid foundation for taking digital transformation beyond IT and into a business performance enablement role across the enterprise. Generally, what does it mean to digitally transform? The definition of digital transformation has expanded to cover everything…
The Art and Science of Human Centered Change and Innovation
When it comes to employee engagement and experience, innovation and digital transformation, corporate culture is under appreciated and largely neglected.Ā Did you know that 85% of employees around the world are not engaged or actively disengaged at work according to Gallup? This global “norm” costs approximately $7 trillion in lost productivity. Titled āCulture 2.0 ā The Art and Science of Human-Centered Change and Innovation,ā my keynote at the Digital Workplace Experience aimed to change that. Culture is incredibly important to the…
Brian Solis Quoted Extensively in CMO Article On Real Customer Engagement
Solisā belief that the āmarketing function itselfā needs to be reinvented is at the core of his discussion with CMO contributing writer Mercedes Cardona in her article āReal Customer Engagement āTakes a New Narrative.ā The foundation of her thesis is a quote in a new Altimeter Report that āBrands that leverage technology and data to be most visible in digital media when consumers are āmentally availableā will live to see tomorrow.ā The report, āDigital Experience Innovators: How Leading CMOs and…
The New Kodak Moment and the Rise of Experience Innovation
I live several lives. As a digital analyst and futurist, I study disruptive technology and its impact on businesses and markets. As a digital anthropologist, I study the effects of disruptive technology on societies and us as individuals. In both cases, I am frequently asked to share the “state of” industries and also play out defined scenarios over the next several years. Recently, I took a break from my industry work to focus on the personal side of digital disruption…
Brian Solisā Co-Authored Digital Culture Challenge Report Cited In The Financial Brand Article On Digital Transformation in Banking
The report āThe Digital Culture Challenge: Closing the Employee Leadership Gapā from Capegemini in partnership with Solis is cited by Jim Marous, Co-Publisher of the Financial Brand and Owner/Publisher of the Digital Banking Report in his article āCulture Key to Digital Transformation Success in Banking, Not Technology.ā It appeared on The Financial Brand site. According to the report, corporate culture is the culmination of how a company works and operates. It is composed of the collective experiences of employees ā…
Facebook Bets on Libra, Cryptocurrency and Blockchain
Facebook Inc. unveiled plans to launch Libra, a payment system it describes as āglobal currency” thatās based on blockchain, the same technology powering bitcoin and other cryptocurrencies. Itās backed by real assets and attached to stable government securities. Iāve heard that more than two dozen corporate partners are on board, including financial behemoths MasterCard, Visa, PayPal and Coinbase. With partners contributing membership fees of $10 million each, Facebookās goal is to line up a total of 100 corporate partners and…
Apple News Features Article by Brian Solis, ‘Five Ways To Improve Your Productivity’
In an article on Apple News that originally appeared on the Quora site, Solis explains āFive Easy Ways to Improve Your Productivity.ā He starts by recounting the story that led to his writing of Lifescale. The advice he says has helped boost his productivity dramatically is: Work in Sprints. He writes, āItās impossible to go from being easily distracted to suddenly having complete concentration all day long. You canāt fix this problem cold turkey. Instead, itās best to take incremental…
Brian Solis, a Keynote Speaker of the PMK, Speaks to German Human Resources Manager Site
Brian Solis is interviewed about human resources in the digital age in an article titled āGive Human Resources the Human Back!ā on the German-based Human Resources Manager site. Introduced as a keynote speaker of the PMK, Solis is asked about the effects of digitization. From a German translation, he says, āThe problem is that HR-ler sometimes overlook or even undermine the “human” in “human resources”. One must not forget: Ultimately, so-called human resources is a construct that was developed decades…
Readwrite Names Brian Solis as a ‘The Top Futurist Speakers To Have At Your Conference’
In an article on Readwrite by Brett Anderson, Solis is named as one of the 50 Best Futurists that speak at significant tech events.Ā Anderson writes, “No one knows precisely what the future will bring, but some people seem to have their finger on the pulse of tomorrow more than others. These individualsā ability to see whatās coming next makes them high-demand for tech conferences and events all over the world. Futurist speakers keep their eye on technology, stay ahead…
