Studying the impact of innovation on business and society

About Brian

About Brian

"A world's top superforecaster." ā€“ Entrepreneur
"One of the more creative and brilliant business minds of our time." ā€“ Forbes
ā€œOne of the greatest digital analysts of our time.ā€ ā€“ Antonio Lucio, CMO, HP
"Top futurist speaker." ā€“ ReadWrite
ā€œOne of the 21st century business worldā€™s leading thinkers.ā€ ā€“ ZDNet
"One of the Top 20 must follow thought leaders in Generative AI" ā€“ IMMR
" Top 20 digital transformation pros you need to follow" ā€“ The AI Journal
"One of the ā€˜top 10 people to know in Silicon Valley." ā€“ Huffpost
"The futurist we all need now." ā€“ The Conference Board
"6 Business Speakers Who Will Motivate Your Teams With Their Real-Life Experiences" ā€“ GRIT DAILY
"Top AI Leader" ā€“ Rethink Industries

Brian Solis is a world-renowned digital anthropologist and futurist who serves as the Head of Global Innovation at ServiceNow. Brian is also an award-winning author and global keynote speaker.

In his role, Brian advises business and technology leaders around the world on business and digital innovation and transformation strategies.

Brian has published more than 60 research reports on the future of business, work, digital transformation and innovation across industries such as retail, healthcare, financial services, insurance, and public sector. His published works and presentations humanize disruptive trends and technologies and their impact businesses, markets, and societies. He not only helps audiences understand whatā€™s happening and why, he explains complex subject in a way that everyone can understand. He then visualizes future opportunities and inspires people to take leading roles in defining the future they want to see.

Brian focuses on C-level advisory (earning the nickname, "The CEO Whisperer"), thought leadership, and forward-thinking research that explores mindshifting leadership, AI-first business transformation, innovation, experience design (CX), disruptive technologies, consumerism, the future of work and employee experience, and the cognitive enterprise.

He has advised leading brands, celebrities, and startups and his ideas and work are consistently featured in the press. Heā€™s a regular contributor to leading business and industry publications including Forbes, Harvard Business Review, CMO.com, TheNextWeb, Adweek, among others. Brian is also an official LinkedIn Influencer. His work is followed by over 700,000 people across social media.

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Leading Speaker, Futurist, and
Strategic Partner (via ServiceNow)

Always plugged into the future of innovation and market evolution, Brian advises executives, technology vendors, start ups and boards of directors. He also develops research at ServiceNow, hosts custom workshops, and speaks at executive, partner and employee events.

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International
Keynote Speaker

A sought-after international speaker and futurist, Solis shares his vision to inspire next-level leadership and business innovation around the world. His talks include digital and business transformation, innovation and disruption, emerging consumer trends, innovation leadership and cultures and the future of work and digital societies. In his work at ServiceNow as the Head of Global Innovation, Brian helps customers and account teams explore the art and start of the possible to stay ahead of emerging and disruptive trends.

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Influencer/
Content Strategy

Brian partners with brands and technology vendors on custom content and influencer strategies. His award-winning services include co-branded research and thought leadership reports, original content and media, webinars/webcasts, amplification programs for trends, products and events, and much more.

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Award Winning
Author

An 8x best-selling author, Brianā€™s books include, Lifescale: How to Live a More Creative, Productive and Happy Life, X: The Experience When Business Meets Design, Whatā€™s the Future of Business (WTF), and The End of Business as Usual (a top 10 Business Book by Publisherā€™s Weekly)

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Testimonials

Stephen Ghigliotty

"What I loved about Brianā€™s presentation was the data driven perspective. There were a lot of people with wide eyes. It was totally fearless about the potential radical disruption that is clearly upon us. His book, and calm, yet exciting presentation, gave me both professional insight and continuing inspiration to teach and lead."

Stephen Ghigliotty, Instructor and Lead Certificate Developer, University of Toronto

 

Brian Solis
2017-06-12T16:07:02-07:00

Stephen Ghigliotty, Instructor and Lead Certificate Developer, University of Toronto

 

"What I loved about Brianā€™s presentation was the data driven perspective. There were a lot of people with wide eyes. It was totally fearless about the potential radical disruption that is clearly upon us. His book, and calm, yet exciting presentation, gave me both professional insight and continuing inspiration to teach and lead."

Yanniv Masjedi, CMO, Nextiva

ā€œBrianā€™s presentation on the future of customer experience was phenomenal at NextCon. Survey feedback had him as the highest rated speaker across all three days!ā€

Yanniv Masjedi, CMO, Nextiva

Brian Solis
2017-11-07T20:27:27-08:00

Yanniv Masjedi, CMO, Nextiva

ā€œBrianā€™s presentation on the future of customer experience was phenomenal at NextCon. Survey feedback had him as the highest rated speaker across all three days!ā€

Monty Hamilton

"Brian is at the forefront of the digital economy - we have worked together for over 5 years and he is the first person I turned to when I founded the Australian Digital Summit in 2012. Much more than a fly-in keynote, Brian has helped us bring some brilliant thought leaders to Australia and created incredible value for our events and inspiration for Telstra's Digital transformation."

- Monty Hamilton, Digital Operations Director at Telstra

Brian Solis
2016-03-24T13:20:20-07:00

- Monty Hamilton, Digital Operations Director at Telstra

"Brian is at the forefront of the digital economy - we have worked together for over 5 years and he is the first person I turned to when I founded the Australian Digital Summit in 2012. Much more than a fly-in keynote, Brian has helped us bring some brilliant thought leaders to Australia and created incredible value for our events and inspiration for Telstra's Digital transformation."

Kayal Rajendran, Director of Content, Digital Summit

Thank you for providing such valuable insight. You were fantastic and the crowd loved you!

Kayal Rajendran, Director of Content, Digital Summit

Brian Solis
2023-04-27T08:22:17-07:00

Kayal Rajendran, Director of Content, Digital Summit

Thank you for providing such valuable insight. You were fantastic and the crowd loved you!

Acosta Retail Leadership Symposium was absolutely thought provoking!

Brianā€™s presentation at the Acosta Retail Leadership Symposium was absolutely thought provoking! Great insight into ways brands and retailers can increase Millennial connectivity, as well as helping manufacturers understand how to better relate to the evolving consumer.

Chad Grenier, EVP Retail Marketing Services, Hunter Straker

Brian Solis
2016-11-16T13:25:11-08:00

Chad Grenier, EVP Retail Marketing Services, Hunter Straker

Brianā€™s presentation at the Acosta Retail Leadership Symposium was absolutely thought provoking! Great insight into ways brands and retailers can increase Millennial connectivity, as well as helping manufacturers understand how to better relate to the evolving consumer.

Bob Fernekees, CRMEvolution

ā€œThe best keynote in years. His message really resonated with our group!ā€

Bob Fernekees, CRMEvolution

Brian Solis
2018-04-25T07:22:56-07:00

Bob Fernekees, CRMEvolution

ā€œThe best keynote in years. His message really resonated with our group!ā€

Scott Jens

"Our annual company meeting leveraged the enthusiastic presentation by Mr. Solis to challenge each attendee to commit to our path to disrupting our industry with our visionary ideas. His content was A-grade, and his presentation style was A+! What an inspiring presentation! Brianā€™s content was incredibly stimulating."

- Scott Jens, OD, FAAO,Ā CEO, Rev360

Brian Solis
2016-03-24T13:19:47-07:00

- Scott Jens, OD, FAAO,Ā CEO, Rev360

"Our annual company meeting leveraged the enthusiastic presentation by Mr. Solis to challenge each attendee to commit to our path to disrupting our industry with our visionary ideas. His content was A-grade, and his presentation style was A+! What an inspiring presentation! Brianā€™s content was incredibly stimulating."

Subrato Basu, The Executive Board

Your presentation was not only informative but also inspiring, offering valuable perspectives on approach towards transformation and change. Your thought-provoking session is testament to your dedication to advancing leadership excellence.

Subrato Basu, The Executive Board

Brian Solis
2024-01-10T13:06:23-08:00

Subrato Basu, The Executive Board

Your presentation was not only informative but also inspiring, offering valuable perspectives on approach towards transformation and change. Your thought-provoking session is testament to your dedication to advancing leadership excellence.

Per Ljungberg, Chief Innovation Officer at Swedish Trade Federation, Organizer, D-Summit, Sweden

Thank you Brian for a fantastic keynote. Much appreciated by all of us! You have been high on my wish list of keynote speakers for D-Congress.

Per Ljungberg, Chief Innovation Officer at Swedish Trade Federation, Organizer, D-Summit, Sweden

Brian Solis
2023-04-26T17:35:23-07:00

Per Ljungberg, Chief Innovation Officer at Swedish Trade Federation, Organizer, D-Summit, Sweden

Thank you Brian for a fantastic keynote. Much appreciated by all of us! You have been high on my wish list of keynote speakers for D-Congress.

Executive Leadership Committee

"Brianā€™s session was informative and engaging despite being virtual which is always a testament to talent."

Executive Leadership Committee

Brian Solis
2022-06-01T14:08:21-07:00

Executive Leadership Committee

"Brianā€™s session was informative and engaging despite being virtual which is always a testament to talent."

David Firth-England, Electronic Arts

ā€œBrianā€™s in-depth analysis of the state of retail, as well as his predictions for the future, earned a 10 out of 10. He brought an amazing amount of expertise, polish, and patience. I felt extremely proud of our work together.ā€

David Firth - Electronic Arts, England

Brian Solis
2017-09-27T07:49:06-07:00

David Firth - Electronic Arts, England

ā€œBrianā€™s in-depth analysis of the state of retail, as well as his predictions for the future, earned a 10 out of 10. He brought an amazing amount of expertise, polish, and patience. I felt extremely proud of our work together.ā€

Blossom Johnston

"Brian Solis took Idaho by storm with a message of ā€˜disrupt or be disrupted'. There are new rules to getting your message outā€”rules that engage young and older (connected) people differently. Brian lent his vast expertise to Idahoā€™s key creatives and helped them understand how to use the power of social media more effectively to mobilize grassroots efforts.ā€

Blossom Johnston, program officer, J.A. And Kathryn Albertson Family Foundation

Brian Solis
2017-02-11T15:50:49-08:00

Blossom Johnston, program officer, J.A. And Kathryn Albertson Family Foundation

"Brian Solis took Idaho by storm with a message of ā€˜disrupt or be disrupted'. There are new rules to getting your message outā€”rules that engage young and older (connected) people differently. Brian lent his vast expertise to Idahoā€™s key creatives and helped them understand how to use the power of social media more effectively to mobilize grassroots efforts.ā€

Jason Frazier

The feedback from the audience was through the roof, with a lot of people saying Brian was our best speaker ever. I canā€™t say I am surprised. Heā€™s truly a once in a generation mind.

Jason Frazier, Chief Strategy Officer, Mason-McDuffie

Brian Solis
2017-04-10T08:40:02-07:00

Jason Frazier, Chief Strategy Officer, Mason-McDuffie

The feedback from the audience was through the roof, with a lot of people saying Brian was our best speaker ever. I canā€™t say I am surprised. Heā€™s truly a once in a generation mind.

Disney Institute

ā€œAccording to Brian Solis, Customer Experience is the next battlefield for brands.Ā Those that get it right will not only create long-lasting customer relationships, but will also earn a significant competitive advantage over those that solely compete on product, price or promotion. On the other hand, companies that do not master the art of customer experience, will lose relevance and market share over time.ā€

Disney Institute

Brian Solis
2017-06-26T13:10:42-07:00

Disney Institute

ā€œAccording to Brian Solis, Customer Experience is the next battlefield for brands.Ā Those that get it right will not only create long-lasting customer relationships, but will also earn a significant competitive advantage over those that solely compete on product, price or promotion. On the other hand, companies that do not master the art of customer experience, will lose relevance and market share over time.ā€

Matt Weick, Dynatrace

"Brian Solis is on the vanguard of modern thought when it comes to the intersection of technology and human nature."

Matt Weick, Dynatrace

Brian Solis
2019-07-25T06:42:18-07:00

Matt Weick, Dynatrace

"Brian Solis is on the vanguard of modern thought when it comes to the intersection of technology and human nature."

Sarah Lynn, Keynote and Featured Speaker Lead, SXSW

ā€œBrian's session was hugely successful and the audience walked away with a fresh perspective and full of inspiration.ā€

Sarah Lynn, Keynote and Featured Speaker Lead, SXSW

Brian Solis
2019-03-06T17:46:05-08:00

Sarah Lynn, Keynote and Featured Speaker Lead, SXSW

ā€œBrian's session was hugely successful and the audience walked away with a fresh perspective and full of inspiration.ā€

Chris Stephens

The information was well received from the entire audience and the style of your presentation was very engaging. I know from talking with my colleagues after the Conference and this morning back in the office, we all did not want your presentation to end.

Chris Stephens, Business Consultant, Planning & Initiatives, Revenue Management, Southwest

Brian Solis
2017-05-18T17:41:37-07:00

Chris Stephens, Business Consultant, Planning & Initiatives, Revenue Management, Southwest

The information was well received from the entire audience and the style of your presentation was very engaging. I know from talking with my colleagues after the Conference and this morning back in the office, we all did not want your presentation to end.

NAED Annual Summit

"Our group absolutely cannot stop talking about Brian and how fantastic he was. Heā€™s a rockstar!"

NAED Annual Summit

Brian Solis
2019-01-31T09:08:59-08:00

NAED Annual Summit

"Our group absolutely cannot stop talking about Brian and how fantastic he was. Heā€™s a rockstar!"

Marketing Magazine, Australia

When Solis speaks, the market listens.

ā€“ Marketing Magazine, Australia

Brian Solis
2019-04-17T10:44:30-07:00

ā€“ Marketing Magazine, Australia

When Solis speaks, the market listens.

Jonathan Isenring, Founder, Digital Festival, Zurich

"You have created hundreds of thousands of jobs, innovated several industries and serve as a role model for entrepreneurs, executives, investors and beyond."

Jonathan Isenring, Founder, Digital Festival, Zurich

Brian Solis
2020-04-22T10:33:40-07:00

Jonathan Isenring, Founder, Digital Festival, Zurich

"You have created hundreds of thousands of jobs, innovated several industries and serve as a role model for entrepreneurs, executives, investors and beyond."

Tracey Mitchell

His talk on Defining Digital Transformation was spot on, and the audience was completely engaged.Ā  He was able to humanize the topic that made it relatable and relevant to our industry.Ā  Brian created a lot of buzz after the presentation and we received excellent feedback from our attendees, both internal and external.

Tracey Mitchell, VP Marketing Communications, Oracle Utilities GBU

Brian Solis
2017-03-28T10:18:56-07:00

Tracey Mitchell, VP Marketing Communications, Oracle Utilities GBU

His talk on Defining Digital Transformation was spot on, and the audience was completely engaged.Ā  He was able to humanize the topic that made it relatable and relevant to our industry.Ā  Brian created a lot of buzz after the presentation and we received excellent feedback from our attendees, both internal and external.

Christina Corrigan

"Brian was the opening keynote speaker at the largest conference in the Leagueā€™s history! His thought-provoking presentation on innovation and leadership was inspiring and empowering for the thousands of city officials who attended."

Christina Corrigan Deputy Executive Director, Texas Municipal League

Brian Solis
2020-02-18T14:27:17-08:00

Christina Corrigan Deputy Executive Director, Texas Municipal League

"Brian was the opening keynote speaker at the largest conference in the Leagueā€™s history! His thought-provoking presentation on innovation and leadership was inspiring and empowering for the thousands of city officials who attended."

"Brian is so easy to work with. When he speaks, he is approachable, while being so smart and accomplished, We haven't seen this in years past with speakers."

Laura Stack, Corporate Event Manager, Dynatrace

Brian Solis
2017-02-11T15:49:27-08:00

Laura Stack, Corporate Event Manager, Dynatrace

"Brian is so easy to work with. When he speaks, he is approachable, while being so smart and accomplished, We haven't seen this in years past with speakers."

Brian delivered a compelling keynote

ā€œBrian delivered a compelling keynote at our customer summit. I was inspired by his passion for how customer-centric companies can build customer journeys with meaningful and shareable experiences in every micro moment.ā€

ā€“ Nick Stein, SVP Marketing, Vision Critical

Brian Solis
2016-04-20T11:16:04-07:00

ā€“ Nick Stein, SVP Marketing, Vision Critical

ā€œBrian delivered a compelling keynote at our customer summit. I was inspired by his passion for how customer-centric companies can build customer journeys with meaningful and shareable experiences in every micro moment.ā€
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Research Gallery

Brianā€™s body of research has helped shape the evolution of current and unfolding market trends. As a pioneer of digital business, his research and work has served as a driver for innovation among some of the most lauded brands and startups. His recent areas of study include digital transformation, innovation, Generation-Connected, Culture 2.0, The Future of Work, and more. Brian leads original research directly or with partners who share common goals. This gallery was created to give you instant access to some of his more popular reports.

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Recent Books

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Lifescale

Escape from the dark side of distractions to live a better life. Are you struggling with focus, procrastination, anxiety, self-esteem, forgetfulness, or creativity? From simple first steps to reclaiming your attention, to becoming more satisfied, inspired, and creative, this book will lead you through your own journey of lifescaling: redefining success on your own terms.

https://briansolis.com/wp-content/uploads/2016/03/Bk3-1.jpg

X: The Experience Where Business Meets Design

X explores why great products are no longer good enough to win with customers and why creative marketing and delightful customer service too are not enough to succeed. Brian shares why the future of business is experiential and how to create and cultivate meaningful experiences.

https://briansolis.com/wp-content/uploads/2019/09/Bk-3.jpg

Whatā€™s the Future of Business?

Whatā€™s the Future of Business explores in a fun, visual and insightful way how connected consumerism breaks down into Four Moments of Truth, the role of technology in decision-making, and how businesses need to create experiences that mean something in each stage and also spark engagement between consumers based on those experience.

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The End of Business as Usual

The End of Business As Usual examines each layer of the complex consumer revolution that is changing the future of business, media, and culture. As consumers further connect with one another, a vast and efficient information network takes shape and begins to steer experiences, decisions, and markets. It is nothing short of disruptive.

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Upcoming Appearances

October 18, 2019

Harvest Summit, Lifescaling, Keynote

Napa

Brian Solis
2019-05-16T11:55:14-07:00

Napa

Harvest Summit, Lifescaling, Keynote

October 9, 2019

Texas Municipal Leagueā€™s Annual Conference

Lifescale!, San Antonio

Brian Solis
2019-07-21T11:52:09-07:00

Lifescale!, San Antonio

Texas Municipal Leagueā€™s Annual Conference

October 3, 2019

Verisign, Experience Innovation, Keynote

Palm Springs

Brian Solis
2019-07-21T11:51:35-07:00

Palm Springs

Verisign, Experience Innovation, Keynote

October 10, 2019

Hathaway, Experience Innovation, Keynote

Pismo Beach

Brian Solis
2019-07-21T19:06:05-07:00

Pismo Beach

Hathaway, Experience Innovation, Keynote
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