AInsights: Your executive-level insights making sense of the latest in generative AI… I’m not going to lie, when I first heard about the Google Notebook, officially named NotebookLM, it’s new AI pilot program, I thought that it would be limited to use by students and educators. I’ve since changed my mind. You could say I shifted my mindset. So what is NotebookLM? Is it just another tool like ChatGPT, Google Gemini, Meta.ai, or Claude? Yes and no. NotebookLM is powered…
Recruiting Future Podcast: Augmenting Talent Acquisition with Generative AI
This is me with Matt Alder, Talent Acquisition Futurist, podcast host, and my new friend, following my presentation at SmartRecruiters’ Hiring Success event in Amsterdam. I joined Matt on his show, Recruiting Future We discussed ways generative AI is reshaping the future of talent acquisition for companies and job seekers. Please listen! Most conversations about AI in talent acquisition focus on efficiencies and automating repetitive tasks. However, we are missing the point if we don’t start talking about how AI…
Unlocking Potential and the Future of Work: An Interview with Espresso Displays Part 1
While in Sydney delivering the locknote at the ServiceNow Sydney Summit, I had the opportunity to meet with my friends at Espresso Displays. We were able to turn my room at the W Sydney into a mini studio. Our conversation explored the future of work in two parts. Here’s part one… Work is evolving faster than ever before. In an age of uncertainty, its even more important to rethink our relationship to work. Brian Solis, the Global Head of Innovation…
Generative AI Prompting: A Guide to Achieving Incredible and Fantastical Outcomes with GenAI
Is prompt engineering a passing fad? Will AI learn to prompt itself based on your desired outcome? Writing for Harvard Business Review, Oguz A. Acar believes that “AI Prompt Engineering Isn’t the Future.” Instead, he believes the future lies in prompt formulation and problem solving. The truth is that prompt engineering is a continuous experiment and unique to each AI model. And as Acar suggests, alternative approaches are boundless. Tell the chatbot that the output is important to your job…
A Conversation About How Automation and AI Deliver Success Now for Service Teams
Today’s service leaders are struggling to meet growing customer expectations amid a 19% average annual turnover rate and tightening operational budgets. But Salesforce Service Cloud CEO Clara Shih and VP, Global Innovation, Brian Solis see automation and AI as a solution. On this episode they explain how you can drive growth by empowering agents to do more with less, increase efficiencies by streamlining time-intensive processes, and deliver immediate cost savings to organizations across every industry. Watch to find out more!…
The Future of Tech – Predictions and Trends to Watch in 2023 According to Salesforce
Via Salesforce Newsroom The only constant in technology — as in life — is change. In this article, you’ll hear predictions from leaders across Salesforce for how technology will shape the future, including: Technology predictions businesses should keep top of mind in the future The future of sales, service, and marketing What technologies will disrupt industries in the future How businesses will lead with their values in the future Salesforce leaders are on the front lines of the latest trends,…
Are Bots Coming For Your Job? With the Right Leadership, Human-Centered Innovation Will Help You Thrive
Does it feel like robots are coming for your job? That doesn’t necessarily have to be the case. There is one thing that always differentiates us: our humanity. f you’re like most people, you probably think there’s a good chance that artificial intelligence (AI) or automation will significantly impact the global job market. Yet surveys show that most of us think these disruptive technologies are primarily going to affect someone else — someone with a skill set or an educational background that…
Technology, Adaptation, and the Future of Employee Experience with Nathalie Nahai
My dear friend Nathalie Nahai invited me on her popular podcast, The Hive, to discuss her new book and the future of tech, resilience, and leadership. I’d like to share that conversation with you here. Today I speak with the inimitable Brian Solis, a world-renowned digital anthropologist and futurist. An award-winning author and global keynote speaker, Brian’s research, advisory and presentations humanise the relationship between disruptive innovation and its impact on institutions, markets and societies. He not only helps audiences…
The Future of Work: Building a Mindset that Embraces Innovation
via Formstack PODCAST Future of Work: Building a Mindset that Embraces Innovation with Brian Solis What’s the difference between innovation, iteration, and disruption? We brought digital futurist Brian Solis on to this episode to explain. The author and Salesforce Global Innovation Evangelist provides insights into how these topics are distinctly different yet interconnected. Brian breaks down how any organization—regardless of size, industry, or notoriety—can harness innovation through a simple shift in mindset. In less than 30 minutes, he shares ways…
The New Future of Work and the Importance of Self-Care, Well-Being, and Digital Wellness
SO SO SO EXCITED… In remote and hybrid work, we’re getting things done in new ways and reinventing the #FutureofWork at every step. We are also learning about our needs, to be not only productive, but also what we need to do differently to be happy, successful, and well. Now more than ever, we need to learn and practice new forms of self-care, well-being, and digital wellness as digital will only become more pervasive (and sometimes invasive) in our…