In a recent article, Inc. summarized Brian Solis’ newest report, “The Digital Change Agent’s Manifesto.” This meaty report shares the 10 things change agents, the “indispensable leaders of digital transformation in organizations,” do… and, as Inc. writes, “it’s not just a strong desire for change.”

Brian Solis’s piece titled “The past, present and future of AI in customer experience” earned the number two spot on the MyCustomer list of the top 10 most-read stories of 2017.

Blogger and podcaster Neville Hobson recently published an enthusiastic article inspired by Brian’s latest research, “The Digital Change Agent’s Manifesto.” In the article, Hobson writes that the manifesto is a “valuable collection of insights from someone who is regarded as one of the most credible and compelling writers and speakers on topics and themes related to business disruption, transformation, and change.”

Blogger Marshall Kirkpatrick applauded Brian Solis’ new report, “The Digital Change Agent’s Manifesto,” writing that it’s “amazing helpful.” He recommends the report highly and calls it “incredibly brave.”

As part of their seventh annual global predictions series, CMO.com asked Brian Solis and other digital leaders the question, “What do you think the customer experience of the future will look like?”

In his article “7 tips for better digital storytelling,” Russell Working, a writer for Ragan Communications, writes about his three favorite suggestions from Brian Solis for improving digital storytelling: Stop chasing ‘shiny objects,’ Storyboard, and Stop selling, and start embracing responsive storytelling.

Brian Solis defines digital transformation as ‘the realignment of, or new investment in, technology, business models, and processes to drive new value for customers and employees and more effectively compete in an ever-changing digital economy,’ in this Post & Parcel piece.

Brian Solis gave the opening keynote at the recent Wave 2017 conference, the Influence 2.0 Marketing Summit in London. He spoke to the crowd  on why it’s necessary to “move to a new model for influence and advocacy” and “how to make the most out of your ‘people channel.’” This Global Marketing Alliance article praises his talking points and takes a look at what “best practice influencer marketing should look like in 2018.”

Innovation and Transformation leader Anthony J James reached out to Brian Solis to ask his expert opinion on the best way he’s seen to foster disruptive innovation in a large enterprise: “I consistently found that customer experience (CX) often served as a primary catalyst for driving change with CMOs and CIOs helping them come together to jointly lead common efforts.”

Brian Solis is one of the top 100 most influential experts on Twitter, according to Revive Social.