Supporting his thesis that beyond the IT deployments across large organizations, itâs the âdigital transformation of society that is really creating change,â Ross Quintana draws numerous examples from Solisâ book Lifescale. Quintana writes, âWhen I looked at the principles of his book I quickly saw the connection to all the stakeholders.â Illustrating his point that âtechnology is the problem and the answer,â the author mentions that Solis talks in his book about the impact that distraction is having on us…
BRIAN SOLIS DISCUSSES CUSTOMER EXPERIENCE IN THE AGE OF DISTRACTION ON THE TECH UNKNOWN PODCAST
On Episode 3 of the Tech Unknown Podcast, Solis offered insights about enhancing customer experience in this challenging digital age in an interview with host Tamara McCleary, CEO of media analytics and consulting agency Thulium. In the discussion, Solis explained: 1) How to create more meaningful customer experiences; 2) How businesses can more effectively use data to promote customer engagement; and 3) How digital distraction affects employees, customer and business leaders McCleary posts several key quotes from Solis before the…
Brian Solis Discusses the Problem of Digital Distraction and Need for A New Perspective on Digital Transformation on Workplaces Site
Solis is prominently featured in an article by Jason Schwab on the Workspaces Event site called âDesigning Workplaces in the Age of Digital Distraction. Solis is heavily quoted in the first half of the piece before the perspective shifts to the ways wellness company Headspace is adapting its workplace to minimize distractions and boost productivity. Introduced as âanalyst, author and futuristâ who believes thereâs a dark side to the digital revolution, Solis says, âItâs killing us silently. Every time you…
Brian Solis Is Quoted In a Customer Engagement Tips Article by CustomerThink
Solis offers great advice on how to tell a story as one of the tipsters in the article â5 Useful Tips from Experts in Customer Engagementâ on Customer Engagement on CustomerThink.com. Mentioned as one of the innovators who âare driving business efforts forward in the age of digital transformation, Solisâ quote is #3 on the list under the heading âTell a Story.â Identified as Principal Analyst and Futurist, Altimeter, Solis says, âCX of the future should be designed like a…
Brian Solis Concept of âAccidental Narcissismâ Quoted in A CMSWire Article on Digital Assistants
In a CMSWire.com article titled âDigital Assistants Help Bring Consumer-Grade Experiences Into the Workplace,â Marcus Devin â founder and director of WebVine and creator of Injio â mentions Solis in reference to his concept of âaccidental narcissism.â Leading up to a discussion about the value of digital assistants, the author discusses how our use of Uber, Foodora and Asos have trained us to expect increasing personalization and convenience. He concludes a section of the article called âThe âAccidental Narcissistâ Goes…
Tubefilter: Brian Solis Wants To Rescale Your Life To Thrive In A Digital Age
Tubefilter, the most trusted and widely read source for online video news, analysis, and events, caught up with Solis after he spoke at The Open Influence Summit to learn more about Lifescale and his new direction. Explaining how far social media has strayed from its original intent, Solis relays how a dozen years ago, he wrote a white paper for the Department of Defense about the potential to use social media to get more people involved in voting. Whatâs happened…
Brian Solis Offers Advice and Encouragement to San Diego Wildlife Startup Mammalz
Solis is quoted with words of encouragement and advice at the end of a San Diego Union-Tribune article about Rob Whitehair and Alex Finden, founders of a startup called Mammalz, an online social hub for seasoned filmmakers and other wildlife content creators. The site will be a social media like platform where artists can livestream nature content from wild locales, share creative short films, air podcasts or upload tiny snapshots of their adventures. After a discussion of the changes…
Solis Named One Of The Most Important CX Voices As Of May 2019
In an article paying respect to the Voices of CX podcast and its host, Worthix Chief Marketing Officer Mary Drumond, Solis â tapped as a guest on episode one of season two for his insight and influence in the customer experience field – is named one of the most important CX voices as of May 2019. The articleâs writer, Dennis Wakabayashi, lists five CXers heâs heard on Drumondâs podcast that âyou too may want to learn more about.â He writes…
Brian Solis to Keynote 2019 Open Influence Summit
Brian Solis is set to participate in a rare fireside chat at Open Influence Summit in Los Angeles on May 15th, 2019. The conversation will focus on his ground-breaking research into digital influence over the last 20 years and also dive into his latest series around what he calls “Influence 2.0.” Register
Brian Solisâ Concepts of Disruptive Technology Quoted In Liberty Technology Advisors Article On Digital Transformation
Solis is quoted at the very top of a Liberty Technology Advisors piece by Rich Farrell called â4 Unlikeable but Critical Facts About Digital Transformation.â The author introduces his premise by writing, âDisruptive technology has the potential to disrupt markets, behavior, and processes models.â Then he quotes Solisâs three concepts of disruptive technology: Iteration: doing the same things better Innovation: doing new things that create new value Disruption: doing new things that make the old things obsolete. Farrell…
