Unlocking the Future of Enterprise AI: Insights from the ServiceNow AI Maturity Index At ServiceNow Knowledge 2025 in Las Vegas, I had the privilege of joining Chief Innovation Officer Dave Wright, my boss, and Tom Smith, Editor in Chief, analyst, at Cloud Wars, to discuss a pivotal development in the AI landscape: the ServiceNow AI Maturity Index. This comprehensive framework, built on insights from over 4,500 global organizations, offers a structured approach to evaluating and advancing AI strategies within enterprises….
Keynote: Most businesses have no clue what’s about to hit them
🚨Ā āMost businesses have no clue what’s about to hit them.ā Let’s explore the seismic shift unfolding now and over the next decade…where the old rules of business no longer apply. It’s time to challenge ourselves to stop waiting for direction and start shaping the future. With AI accelerating change and organizations struggling to adapt, this is a wake-up call for anyone serious about staying relevant. If you’re navigating uncertainty, this is for you…💡 Book Brian to speak at your next…
CIO EspaƱa: AI is a paradigm shift by requiring organizations to rethink the way they operate
Brian Solis on Stage at ServiceNow’s AI Summit, Madrid, SpainIrene Iglesias Ćlvarez, CIO EspaƱa En el marco de la celebraciĆ³n del evento #PutAItoWork 2025 de ServiceNow, entrevistamos al antropĆ³logo digital y futurista, Brian Solis, para tomar el pulso a la tecnologĆa que mĆ”s clamores parece estar levantando en los Ćŗltimos tiempos: la #IA. El antropĆ³logo digital y futurista ahonda en el porvenir de los negocios en un escenario copado por la inteligencia artificial e insta a los CIO a tomar…
What Got You Here Will Bury You Tomorrow: You Canāt Lead the Future with Yesterdayās Mindset
Disrupt yourself ā or be disrupted. Weāre not easing into the future. Weāre being thrown into it, wave after wave. And most businesses are still optimizing yesterday instead of inventing tomorrow. We now live in a Novel Economy ā where change is constant, disruption is a given, and a mindset shift isnāt optional. The future is already here. And I believe it happens to you or because of you. The disruptions we faced over the years, political, societal, technological, arenāt…
Van automatisering naar innovatie: hoe AI ons werk fundamenteel gaat veranderen
A special contribution to Techzine Waar technologie voorheen werd ingezet om bestaande processen efficiĆ«nter te maken, opent AI de deur naar een compleet nieuwe manier van denken en creĆ«ren. Automatisering van routinetaken is slechts het begināde echte kracht van AI ligt in de mogelijkheid om innovatie te versnellen en organisaties in staat te stellen het volledige potentieel van mens en machine te benutten. Hoe kunnen we AI inzetten als een katalysator voor groei, creativiteit en strategische vooruitgang? AI stimuleert innovatie,…
The Rise of Synthetic Intimacy: AI is Becoming Your Co-Pilot in Real Life
How do you use generative AI? Is it to create content, collaborate on work, ideate, learn, code, or seek direction? What if I told you that, according to one research study, the number one application for generative AI is to help with mental health and loneliness? According to one study, people are increasingly turning to AI for emotional support, personal growth, and self-improvement. This is the 2nd year in a row when Marc Zao-Sanders publishes his research in Harvard Business…
diginomica: AI is eating the world – why the AI revolution is good for business
I’m fortunate to serve as the opening keynote speaker at ISE in Barcelona. To celebrate the moment, my team at ServiceNow secured an opportunity at diginomica for a contributed article that explores the keynote topic, “AI is eating the world – why the AI revolution is good for business.” Summary: AI isnāt just transforming business, itās redefining whatās possible (if you lead it!) From automation to augmentation, let’s explore how AI can reshape the future of innovation and value creation….
AInsights: Press Zero for the Future, This AI Operator Takes the āWorkā Out of Work
AInsights: Your executive-level insights making sense of the latest in generative AIā¦ 2025 was said to be the year of AI agents and the dawn of agentic AI. I’m just returning from the ServiceNow Sales Kickoff in Las Vegas and from employees to consumers to enterprise, it’s on. Introduction to OpenAI’s “Operator” OpenAI is releasing a āresearch previewā of an AI agent called Operator that can āgo to the web to perform tasks for you,ā according to the launch post….
AInsights: How OpenAIās o3 Model Is Ushering in an AI Reasoning Revolution
AInsights: Your executive-level insights making sense of the latest in generative AIā¦ OpenAI introduced its o3 “reasoning” model, three months after introducing o1. Interesting fact…the company skipped o2 not because of a technology leap, but instead, copyright issues. Perhaps you heard of O2 in the UK? The OpenAI o3 model represents a significant advancement in artificial intelligence, positioning as a Ā reasoning and complex problem-solving model. And no, this isn’t AGI. But it is innovative, pushing AI into a new era…
AInsights: Lights, Camera, AI: How OpenAI and Google Are Reimagining Hollywood 2.0
AInsights: Your executive-level insights making sense of the latest in generative AIā¦ OpenAI released its initial version of Sora, a text-to-video AI model that generates high-quality video clips based on your text prompts. Text-to-Video Generation: Sora enables you to produce videos by simply inputting descriptive text, facilitating rapid content development without the need for extensive technical expertise. But, Sora doesn’t work like you might imagine using ChatGPT. Your movie is comprised of storyboards, where each scene is then described with…
