Studying the impact of innovation on business and society

Tag: servicenow

blooloop – ISE 2025 Keynote: Brian Solis, AI is Eating the World and Why the AI Revolution is Good for Business

blooloop – ISE 2025 Keynote: Brian Solis, AI is Eating the World and Why the AI Revolution is Good for Business

Source: blooloop Integrated Systems Europe (ISE), the world’s largest AV and systems integration show, took place in Barcelona at the Fira Barcelona, Gran Vía from 4 to 7 February 2025. The event welcomed 85,351 unique visitors from 168 countries and filled the vast conference venue with 1,605 stands, an extended content programme, and new areas for both esports and drones & robotics. This year’s event highlighted industry megatrends, including AI, audio, cybersecurity, retail, and sustainability. With a 20% larger show…

diginomica: AI is eating the world – why the AI revolution is good for business

diginomica: AI is eating the world – why the AI revolution is good for business

I’m fortunate to serve as the opening keynote speaker at ISE in Barcelona. To celebrate the moment, my team at ServiceNow secured an opportunity at diginomica for a contributed article that explores the keynote topic, “AI is eating the world – why the AI revolution is good for business.” Summary: AI isn’t just transforming business, it’s redefining what’s possible (if you lead it!) From automation to augmentation, let’s explore how AI can reshape the future of innovation and value creation….

AInsights: Press Zero for the Future, This AI Operator Takes the ‘Work’ Out of Work

AInsights: Press Zero for the Future, This AI Operator Takes the ‘Work’ Out of Work

AInsights: Your executive-level insights making sense of the latest in generative AI… 2025 was said to be the year of AI agents and the dawn of agentic AI. I’m just returning from the ServiceNow Sales Kickoff in Las Vegas and from employees to consumers to enterprise, it’s on. Introduction to OpenAI’s “Operator” OpenAI is releasing a “research preview” of an AI agent called Operator that can “go to the web to perform tasks for you,” according to the launch post….

Unlocking Potential and the Future of Work: An Interview with Espresso Displays Part 1

Unlocking Potential and the Future of Work: An Interview with Espresso Displays Part 1

While in Sydney delivering the locknote at the ServiceNow Sydney Summit, I had the opportunity to meet with my friends at Espresso Displays. We were able to turn my room at the W Sydney into a mini studio. Our conversation explored the future of work in two parts. Here’s part one… Work is evolving faster than ever before. In an age of uncertainty, its even more important to rethink our relationship to work. Brian Solis, the Global Head of Innovation…

Think Big with AI! Join Me at ServiceNow’s Knowledge 2024 in Las Vegas

Think Big with AI! Join Me at ServiceNow’s Knowledge 2024 in Las Vegas

I’m proud to announce that I’m leading two Think Big sessions at ServiceNow’s annual business transformation event, Knowledge 2024. You’re invited! More details below… “Everything you wanted to know but were too afraid to ask about GenAI” This eye-opening conversation with Jeremy Barnes, Vice President of Product Platform, AI, will share everything you need to know about GenAI. The session will review where GenAI is now, where it is going, and how it will help your work. During this session learn…

B2B Leaders on the Move

B2B Leaders on the Move

via Toprank Brian Solis has taken a new position as Head of Global Innovation at ServiceNow. Brian was featured in our “Inside B2B Influence: Brian Solis on the Future of Influence in B2B Marketing,” and in our comprehensive 59-page 2022 B2B Influencer Marketing Report.