Somewhere between Summer and Fall, I spent an unforgettable moment with Andrea Koppel. The good news is that we recorded our conversation. If the surname sounds familiar, it’s because Andrea is the daughter of iconic broadcast journalist and host of Nightline Ted Koppel. Andrea is a force of her own however. Among many things, she’s the host of the uber-popular Time4Coffee podcast. It’s a show dedicated to students and entrepreneurs where “caffeinated career conversations” guide listeners in their studies and career…
Digital Darwinism: What Killed Borders, Blockbuster and Toys R Us and How to Survive
We live in an era of “digital Darwinism,” a time when technology and society are evolving faster than the ability of many organizations to adapt. It is for this reason (along with a myriad of other problems of course) that in fact killed Borders, Blockbuster, Toys “R” Us and the like. Not only did digital Darwinism cost us close to a half billion job, it’s only accelerating. As Leon C. Megginson once said in paraphrasing Charles Darwin’s Origin of the…
How Customer Service Is Guiding Digital Transformation
On Microsoft’s Savvy Business Leaders podcast series, host Bill Detwiler discussed with Solis how customer service is guiding digital transformation, with companies using data to be more accessible on mobile platforms and best meet customers’ expectations. Asked why companies need to rethink customer experience, Solis explained that customer experience is the number one catalyst for digital transformation. He said, “The biggest thing about this is that customers are going through or undergoing profound changes in their behaviors, which ultimately affect…
IPFC Online: 50 Top Digital Influencers To Follow in 2019
French web agency IPFC recently released their list of the top 50 digital influencers they recommend that people follow in 2019, with Brian Solis coming in at #45.
AdAge: A New Customer Experience: How AI Is Changing Marketing
Industry publication AdAge recently had a look at how artificial intelligence is changing the nature of marketing, citing Brian Solis’ thoughts on the subject.
Cision PR Newswire: Innovation at Experian
Credit monitoring service Experian recently hosted a live streaming broadcast on how technology is changing their industry, featuring Brian Solis interacting with Experian’s senior executives.
CNET: Facebook to hand off editorial oversight to independent board in 2019
Tech publication CNET recently did an article on Facebook’s decision to hand over editorial oversight of their service to an independent board in 2019, talking with Brian Solis about his views on the subject.
The Frozen Middle Separates Management from Leadership (and Innovation)
Illustration created with culture design firm @GapingVoid We live in a time of digital Darwinism. As technology evolves so do markets. And as they evolve, behaviors, values and norms also adapt. This sets the stage for the widespread disruption that we are witnessing today. Regrettably, or not, many reigning executives are not experienced to lead growth and innovation strategies as disruptive technologies radically shift everything around them. Yet, no matter how well we study history, it’s always doomed to repeat itself….
Digital Adoption 101: The Top Digital Leaders to Follow on Twitter
Industry publication Digital Adoption 101 recently released a list of their top digital leaders to follow at Twitter, citing Brian Solis for particular praise.
Demand Gen Report: Podcast: The Future Of Influencer Marketing Is Influencer Relations
The podcast of industry publication Demand Gen recently had on Brian Solis as a featured guest, discussing the past and future of influencer relationships.
