by Adi Gaskell, Cybernews Employee engagement has sunk to a 10-year low, as only around a third of American employees are engaged, with this figure barely budging over the past decade, according to data from Gallup. I’ve written in the past about the relative optimism (or pessimism) with which workers and leaders are viewing the impact AI is likely to have on the workplace, and there is a clear distinction between those who think AI will make working life better…
An Interview with Il Sole 24 Ore: Leadership and AI – rethinking business models and strategies
AI is not just automation, but potential to expand human capabilities and redefine leadership models; an interview with Brian Solis Is artificial intelligence synonymous with automation? Absolutely yes, but not only. This is because the transformative powers of algorithms and generative technologies are indeed changing our lives (private and work) and the way we make decisions, but too often the business debate on the impacts of these technologies focuses solely on the automation component of processes. Instead, there is more,…
The Digital (and AI) Culture Challenge; Bridging the Employee-Leadership Disconnect
I would have forgotten all about this report I co-authored with Jerome Buvat of Capgemini in 2017 if I hadn’t received an email from Sara Fonseca from Insead. She’s working on research around the shaping of organizational cultures in the context of larger digital transformations. Her inquiry centered on our report that explored the expansive gaps between executives and employees around leadership, digital transformation, and culture, “The Digital Culture Challenge; Bridging the Employee-Leadership Disconnect.” Her email inspired me to revisit…
Leadership needs a mindshift: A conversation with Brian Solis
So many things are changing right now, except our mindsets. To thrive in this renaissance, future leadership requires a mindshift. If you haven’t met NTT DATA’s Tammy Soares yet, this is a good time. I had the absolute pleasure of spending time with her on the Catalyst podcast to talk about why the time is now to challenge your own thinking, your current mindset. We often think that change is for others, when in fact, change is for all of…
What Happens to Companies That Don’t Think Big Enough with AI?
I had the privilege of joining GoTo CMO Peter Mahoney on the Practically Tomorrow podcast. We talked about one of the most urgent, and misunderstood, topics of our time: how AI is reshaping the world of work. But this wasn’t just another conversation about automation and productivity. It was a much deeper exploration of how we need to rethink leadership, empathy, and innovation in the age of intelligent machines. “The most dangerous thing for any organization of any size is…
Daily Magazine Italia: Scenari Intelligenza artificiale e AI agentica, l’alba di una nuova era
AI Agentica L’alba di una nuova era, l’analisi di Brian Solis, head of global innovation ServiceNow (Page 60)
CIO España: La IA supone un cambio de paradigma al exigir a las organizaciones que se replanteen la forma de operar
Por Irene Iglesias Álvarez, CIO España, El antropólogo digital y futurista ahonda en el porvenir de los negocios en un escenario copado por la inteligencia artificial e insta a los CIO a tomar la delantera. Así ha hablado para esta publicación. Presentado en sociedad como antropólogo digital y futurista, el perfil de Brian Solis bien podría considerarse una rara avis dada su singularidad; sin embargo, en un escenario en el que parecen brotar evangelistas por doquier al abrigo de la…
El Periódico: La IA se está comiendo el mundo: la nueva revolución empresarial ya está aquí
El Periódico Al automatizar procesos repetitivos, la inteligencia artificial permite que los equipos se enfoquen en lo que aporta valor: la creatividad, la estrategia y la resolución de problemas Hace una década, fue el ‘software’. Según la célebre frase de Marc Andreessen, esta tecnología se estaba «comiendo el mundo» y cambiaría nuestras vidas para siempre. Ahora, con la Inteligencia Artificial (IA), llega otra revolución. No es solo un avance tecnológico, sino el inicio de una nueva era en la que…
Industria Italiana: L’IA agentica è un’opportunità che non si può rischiare di perdere. Parola di ServiceNow
Riceviamo e pubblichiamo integralmente un articolo a cura di Brian Solis, head of global innovation di ServiceNow, Industria Italiana La rivoluzione dell’intelligenza artificiale non è solo un altro capitolo della storia della tecnologia, ma l’inizio di una storia completamente nuova. Una storia in cui le aziende possono reimmaginare ciò che è possibile, ripensare la creazione di valore per un mercato in evoluzione e rimodellare il proprio futuro insieme a clienti e dipendenti. In un mondo in cui la disruption sembra…
CIO: Is declining AI maturity a sign of progress?
via CIO Online, Dave Wright and Brian Solis At first glance, the central finding in the newly released ServiceNow and Oxford Economics’ 2025 Enterprise AI Maturity Index study seems surprising: on a 100-point scale, the average AI maturity score dropped nine points from last year. With so much attention, focus and investment in AI, how is it possible that businesses have fallen behind? The reasons are relatable but telling. The speed of AI is overwhelming and moving faster than most…
