I would have forgotten all about this report I co-authored with Jerome Buvat of Capgemini in 2017 if I hadn’t received an email from Sara Fonseca from Insead. She’s working on research around the shaping of organizational cultures in the context of larger digital transformations. Her inquiry centered on our report that explored the expansive gaps between executives and employees around leadership, digital transformation, and culture, “The Digital Culture Challenge; Bridging the Employee-Leadership Disconnect.” Her email inspired me to revisit…
Leadership needs a mindshift: A conversation with Brian Solis
So many things are changing right now, except our mindsets. To thrive in this renaissance, future leadership requires a mindshift. If you haven’t met NTT DATA’s Tammy Soares yet, this is a good time. I had the absolute pleasure of spending time with her on the Catalyst podcast to talk about why the time is now to challenge your own thinking, your current mindset. We often think that change is for others, when in fact, change is for all of…
What Happens to Companies That Don’t Think Big Enough with AI?
I had the privilege of joining GoTo CMO Peter Mahoney on the Practically Tomorrow podcast. We talked about one of the most urgent, and misunderstood, topics of our time: how AI is reshaping the world of work. But this wasn’t just another conversation about automation and productivity. It was a much deeper exploration of how we need to rethink leadership, empathy, and innovation in the age of intelligent machines. “The most dangerous thing for any organization of any size is…
Daily Magazine Italia: Scenari Intelligenza artificiale e AI agentica, l’alba di una nuova era
AI Agentica L’alba di una nuova era, l’analisi di Brian Solis, head of global innovation ServiceNow (Page 60)
CIO España: La IA supone un cambio de paradigma al exigir a las organizaciones que se replanteen la forma de operar
Por Irene Iglesias Álvarez, CIO España, El antropólogo digital y futurista ahonda en el porvenir de los negocios en un escenario copado por la inteligencia artificial e insta a los CIO a tomar la delantera. Así ha hablado para esta publicación. Presentado en sociedad como antropólogo digital y futurista, el perfil de Brian Solis bien podría considerarse una rara avis dada su singularidad; sin embargo, en un escenario en el que parecen brotar evangelistas por doquier al abrigo de la…
El Periódico: La IA se está comiendo el mundo: la nueva revolución empresarial ya está aquí
El Periódico Al automatizar procesos repetitivos, la inteligencia artificial permite que los equipos se enfoquen en lo que aporta valor: la creatividad, la estrategia y la resolución de problemas Hace una década, fue el ‘software’. Según la célebre frase de Marc Andreessen, esta tecnología se estaba «comiendo el mundo» y cambiaría nuestras vidas para siempre. Ahora, con la Inteligencia Artificial (IA), llega otra revolución. No es solo un avance tecnológico, sino el inicio de una nueva era en la que…
Industria Italiana: L’IA agentica è un’opportunità che non si può rischiare di perdere. Parola di ServiceNow
Riceviamo e pubblichiamo integralmente un articolo a cura di Brian Solis, head of global innovation di ServiceNow, Industria Italiana La rivoluzione dell’intelligenza artificiale non è solo un altro capitolo della storia della tecnologia, ma l’inizio di una storia completamente nuova. Una storia in cui le aziende possono reimmaginare ciò che è possibile, ripensare la creazione di valore per un mercato in evoluzione e rimodellare il proprio futuro insieme a clienti e dipendenti. In un mondo in cui la disruption sembra…
CIO: Is declining AI maturity a sign of progress?
via CIO Online, Dave Wright and Brian Solis At first glance, the central finding in the newly released ServiceNow and Oxford Economics’ 2025 Enterprise AI Maturity Index study seems surprising: on a 100-point scale, the average AI maturity score dropped nine points from last year. With so much attention, focus and investment in AI, how is it possible that businesses have fallen behind? The reasons are relatable but telling. The speed of AI is overwhelming and moving faster than most…
InformationWeek: The End of Business as Usual – How AI-Native Companies Win
via InformationWeek AI-native companies aren’t just automating — they’re rearchitecting business. Success requires embedding AI into strategy, decision-making, and workforce evolution. As AI continues to evolve, the question becomes whether companies can transform their businesses while adapting their workforce strategies at the same pace. An executive mindset shift — or mindshift — is needed to not only reimagine businesses forward, but to also prepare workers for roles that don’t yet exist. Seismic shifts lie ahead: artificial intelligence will reshape 86%…
The Future Belongs to Those Who See AI as a Partner, Not a Threat
They call him the Godfather of AI. Geoffrey Hinton spent his life building the foundation for artificial intelligence. But today, he’s sounding the alarm. In a recent conversation with Steven Bartlett, Hinton didn’t hold back: AI is evolving faster than most people, companies, or governments can comprehend. It’s not just coming for routine jobs. It’s coming for ours…the cognitive, creative, and strategic roles we thought were safe. But here’s the truth: AI doesn’t have to replace you. You can evolve…