Solis offers great advice on how to tell a story as one of the tipsters in the article â5 Useful Tips from Experts in Customer Engagementâ on Customer Engagement on CustomerThink.com. Mentioned as one of the innovators who âare driving business efforts forward in the age of digital transformation, Solisâ quote is #3 on the list under the heading âTell a Story.â Identified as Principal Analyst and Futurist, Altimeter, Solis says, âCX of the future should be designed like a…
Brian Solis Concept of âAccidental Narcissismâ Quoted in A CMSWire Article on Digital Assistants
In a CMSWire.com article titled âDigital Assistants Help Bring Consumer-Grade Experiences Into the Workplace,â Marcus Devin â founder and director of WebVine and creator of Injio â mentions Solis in reference to his concept of âaccidental narcissism.â Leading up to a discussion about the value of digital assistants, the author discusses how our use of Uber, Foodora and Asos have trained us to expect increasing personalization and convenience. He concludes a section of the article called âThe âAccidental Narcissistâ Goes…
A Timely Conversation About Digital Lifestyles 🤳, the Future of Work 🤖 and the Importance of Creativity 🎨 with Vala Afshar and Ray Wang
I’ve long admired Vala Afshar and Ray Wang. I mean, who doesn’t? They’re each, in their own right, the voice of the future when it comes to all things enterprise, customers, employees and “future of…” That’s why when they asked if I would join them to talk about technology’s impact on creativity and productivity and how its affecting professional and personal lives, I said, “YES!” In this short episode (<10 minutes), we talk about the effects of digital distractions in…
Tubefilter: Brian Solis Wants To Rescale Your Life To Thrive In A Digital Age
Tubefilter, the most trusted and widely read source for online video news, analysis, and events, caught up with Solis after he spoke at The Open Influence Summit to learn more about Lifescale and his new direction. Explaining how far social media has strayed from its original intent, Solis relays how a dozen years ago, he wrote a white paper for the Department of Defense about the potential to use social media to get more people involved in voting. Whatâs happened…
Voices of Customer Experience: Designing the Future of CX Through a Futurist’s Lens
I was recently browsing Twitter, when a tweet by Dennis Wakabayashi caught my attention. It referenced “some of the most important CX voices” and included a shoutout to Mary Drumond, CMO of Worthix, and host of the “Voices of CX Podcast.” Dennis took that moment to “personally recognize and celebrate the amount of hard work Mary is doing every day to shape the industry.” Agreed. Dennis also recognized some of the leading voices that have been featured on Mary’s show…
Brian Solis Offers Advice and Encouragement to San Diego Wildlife Startup Mammalz
Solis is quoted with words of encouragement and advice at the end of a San Diego Union-Tribune article about Rob Whitehair and Alex Finden, founders of a startup called Mammalz, an online social hub for seasoned filmmakers and other wildlife content creators. The site will be a social media like platform where artists can livestream nature content from wild locales, share creative short films, air podcasts or upload tiny snapshots of their adventures. After a discussion of the changes…
Digital Detox is not the Long-Term Answer to the Effects of Digital Distractions and Addiction
I’ve known Monty Hamilton for the better part of 10 years. He was the architect of one of my favorite conferences, The Australian Digital Summit in Sydney and Melbourne. He also currently advises and hosts the incredible Pivot conference in Geelong. I’ve had the privilege of keynoting both. After not seeing Monty for quite some time, I was lucky enough to catch up with him on a couple of back-to-back occasions in 2019…SXSW in Austin and twice in Silicon Valley…
Bullying, Hate, Conspiracies, Fake News, Negatively Impacts User Experiences and Advertising Value
“Social media has made too many of us comfortable with disrespecting people and not getting punched in the mouth for it.” – Ice T In real life… Free speech is not free from consequence. Spreading misinformation whether you aim to sow discord or because you actually believe it, is not free from consequence. Exchanging conflict for views, popularity and financial gain is not free from consequence. Inflicting emotional, psychological or emotional pain and aguish on another human being for any…
Solis Named One Of The Most Important CX Voices As Of May 2019
In an article paying respect to the Voices of CX podcast and its host, Worthix Chief Marketing Officer Mary Drumond, Solis â tapped as a guest on episode one of season two for his insight and influence in the customer experience field – is named one of the most important CX voices as of May 2019. The articleâs writer, Dennis Wakabayashi, lists five CXers heâs heard on Drumondâs podcast that âyou too may want to learn more about.â He writes…
Brian Solis to Keynote 2019 Open Influence Summit
Brian Solis is set to participate in a rare fireside chat at Open Influence Summit in Los Angeles on May 15th, 2019. The conversation will focus on his ground-breaking research into digital influence over the last 20 years and also dive into his latest series around what he calls “Influence 2.0.” Register
