Studying the impact of innovation on business and society

IAPCO General Assembly Attracts its Highest Audience Figure Thanks to Virtual Meeting; Brian Solis Keynotes

IAPCO General Assembly Attracts its Highest Audience Figure Thanks to Virtual Meeting; Brian Solis Keynotes

FTN Surviving and Thriving!ā€™, the theme of the IAPCO Day was reflected in the highest audience figure for an IAPCO General Assembly, to date. The virtual event took place on Monday 15 February 2021 and was joined by IAPCO members and partners from over 42 different countries. ā€˜At this time, more than ever, we felt the importance of bringing our IAPCO family together, to share the associationā€™s updates, acheivements, our strategic developments and provide educational content in the form of…

Designing for Digital-First Customers: Focus on Experience for Breakthrough Innovation – Sound & Communications

Designing for Digital-First Customers: Focus on Experience for Breakthrough Innovation – Sound & Communications

NSCA hosted Brian Solis in its 2021 Business & Leadership Conference Virtual (BLCv) as keynote speaker.Ā NSCAā€™s Business & Leadership Conference is the industryā€™s most notable platform for executive-level education and discussion. Brian’s topic focused on aĀ “Discussion Of Digital-First Customers Informs NSCA Business & Leadership Conference Attendees.” Following his presentation, Sounds & Communications, a publication reaching the commercial AV technology and application industry, shared a thorough summary of his keynote. Discussion Of Digital-First Customers Informs NSCA Business & Leadership Conference Attendees…

Day 1 of NSCAā€™s 2021 Business & Leadership Conference Features Brian Solis Keynote

Day 1 of NSCAā€™s 2021 Business & Leadership Conference Features Brian Solis Keynote

by Leah McCann “Stepping up when it counts.ā€ That was the tagline for NSCAā€™sĀ 2021 Business & Leadership ConferenceĀ (BLC or, this year, BLCv: the ā€œvā€ for ā€œvirtualā€). The event host, theĀ National Systems Contractors Association, is an important nonprofit association representing the commercial integration industry. NSCA is an advocate for people who work in AV, IT and more ā€” that includes systems contractors/integrators, product manufacturers, consultants, sales representatives, architects, specifying engineers and other allied professionals. Designing for Digital-First Customers: Focus on Experience…

Coveo Announces Ray Wang, Brian Solis, Rachel Powell as Keynote Speakers at Relevance 360

Coveo Announces Ray Wang, Brian Solis, Rachel Powell as Keynote Speakers at Relevance 360

The Future of Experience Is AI, a virtual event, explores the importance of relevance in the experience economy Coveo, a leader in Applied AI platform for Relevance – spanning search, recommendations, and personalization, today announced it is reprising its highly successful fall Relevance 360 virtual event into more frequent events. The next one, The Future of Experience Is AI, is slated for Thursday, March 25, noon-2 p.m. ET. ā€œTech giants have thrived by improving interactions at every digital touchpoint. Through…

Global Innovation Institute: How innovation is changing course, and why itā€™s more important than ever- Live Webinar

Global Innovation Institute: How innovation is changing course, and why itā€™s more important than ever- Live Webinar

World-renowned digital anthropologist, futurist and Salesforce Global Innovation Evangelist Brian Solis shares pandemic-focused research and discusses it with Anthony Mills, Executive Director at GInI. The pandemic has reset the world and there’s no playbook for how to move forward. What’s certain, in an uncertain world, is that striving for a new normal only hastens the next status quo. World-renowned innovation evangelist Brian Solis will share his pandemic-focused research on how to thrive in what he calls the “Novel Economy.” The…

Designing for Digital-First Customers: Focus on Experience as a Driver for Breakthrough Innovation

Designing for Digital-First Customers: Focus on Experience as a Driver for Breakthrough Innovation

Experience design and innovation are key differentiators and beacons for the way forward – especially in these times of disruption. While it’s counterintuitive to think about investments when everyone else is exploring cost-cutting, this is exactly the time to break new ground. Those who study customer dynamics, needs, emotions, and aspirations to reveal meaningful and empathetic ways to innovate will succeed in business and in customer relationships. That’s power, and urgency, of designing human-centered experiences. The challenge lies in breaking…

The Top 10 Mobile App Influencers and Thought Leaders You Should Follow

The Top 10 Mobile App Influencers and Thought Leaders You Should Follow

OpenBack named Brian Solis to its “Top 10 Mobile App Influencers and Thought Leaders” you should follow… Brian Solis is an OG in the digital and social marketing realm, and was a key figure in shaping it during early stages. Now, heā€™s Global Innovation Evangelist at Salesforce, a world-renowned digital anthropologist, and digital futurist . He has won awards for his books, research and global keynote speeches. In particular, he has tremendous insights in terms of innovation and anticipating future…

The Novel Economy, Generation N, and Thriving in a Digital-First Environment: Futurist Brian Solis on Marketing Smarts [Podcast]

The Novel Economy, Generation N, and Thriving in a Digital-First Environment: Futurist Brian Solis on Marketing Smarts [Podcast]

What an absolute treat to spend time with my friend Kerry O’Shea Gorgone on the Marketing Smarts [Podcast] for MarketingProfs! — Brian Solis is a digital analyst, anthropologist, and futurist. He’s written several bestselling books, including What’s the Future of Business (WTF), Engage!, and The End of Business as Usual. Brian recently brought his technology expertise to Salesforce as the company’s Global Innovation Evangelist. I invited Brian to Marketing Smarts to talk about the “Novel Economy,” what he calls “Generation…

Introducing #IgniteMoments: Customers Experience So Much Darkness in Their Journey, Optimize Digital Customer Experiences to Deliver the Light

Introducing #IgniteMoments: Customers Experience So Much Darkness in Their Journey, Optimize Digital Customer Experiences to Deliver the Light

Today’s customer journey is built upon decades of legacy infrastructure. Even with modernization, the relationship between digital and physical touch points are often disjointed, transactional, and in many cases, they just feel outdated. When I was asked to keynote DEEPCRAWLĀ Live and share my ideas for a new future in marketing and search, I jumped at the opportunity. I had so much to share. In particular, I was anxious to preview the “Ignite Moment,” the moment that immediately follows micro-moments and…

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