Studying the impact of innovation on business and society

Digital Transformation

AInsights: OpenAI Introduces SearchGPT and With It, The Rise of an AI Search Revolution

AInsights: OpenAI Introduces SearchGPT and With It, The Rise of an AI Search Revolution

AInsights: Your executive-level insights making sense of the latest in generative AIā€¦ First Perplexity introduced genAI users to the practice of intelligent search. Then Perplexity introduced Pages to reflect intelligent summaries of your research. NowĀ OpenAI is joining the mix to introduce SearchGPT, a genAI-powered search engine Ā designed to take on Google and other generative AI platforms. SearchGPT leverages OpenAI’s generative AI language models, specifically from GPT-4, to provide more intuitive and conversational search experiences. Instead of just listing links, usually…

AInsights: OpenAI Defines Five Stages to Track Progress Toward Human-Level Intelligence

AInsights: OpenAI Defines Five Stages to Track Progress Toward Human-Level Intelligence

AInsights: Your executive-level insights making sense of the latest in generative AIā€¦ OpenAI has outlined a five-level system to track the progress of artificial intelligence (AI) towards achieving human-level intelligence, also known as Artificial General Intelligence (AGI). According to an OpenAI spokesperson, the company told Bloomberg that the company is close to level two, “Reasoners,” where AI can perform problem-solving at the level of a human with a doctorate degree but no access to tools. How close is OpenAI to…

Brian Solis’ Keynote Helps Leaders Reimagine Their Business in an AI-First World

Brian Solis’ Keynote Helps Leaders Reimagine Their Business in an AI-First World

Will Artificial Intelligence Outpace Human Genius? Here’s a quick take from a recent keynote in Italy… The truth is that no leader has experienced a technology like genAI before, one that performs tasks as well as or better than humans. Whatā€™s clear, we have now catapulted toward a post-digital transformation era. AI has forever changed the trajectory of business evolution, putting ā€˜business as usualā€™ in the rearview mirror. Leaders now face an entirely new set of prospects and challenges that…

AInsights: The Impact of Generative AI on Business and Operational Transformation and Innovation

AInsights: The Impact of Generative AI on Business and Operational Transformation and Innovation

AInsights: Executive-level insights on the latest in generative AIā€¦. I recently reviewed an AI report published by Coatue, a technology investment platform. In this special edition of AInsights, I wanted to share some of the more notable insights from the research. Ā They demonstrate the significance of these times. This is the moment to build AI-first and AI augmented organizations, beyond automation and the digitization of legacy models, processes, and mindsets. There will be disruptors. And, there will be the disrupted….

AI, Digital Darwinism, and the Tyranny of the Status Quo

AI, Digital Darwinism, and the Tyranny of the Status Quo

Digital Darwinism: The evolution of society and technology and its impact on behavior, expectations, and behaviors. “It is not the most intellectual of the species that survives; it is not the strongest that survives; but the species that survives is the one that is able best to adapt and adjust to the changing environment in which it finds itself.” ā€“ Leon C. Megginson Transformation becomes the minimum ante to surviving evolution. At some point though, we have to stop reacting…

Digital Value Engineering: How to Unlock Your Organization’s Digital Value

Digital Value Engineering: How to Unlock Your Organization’s Digital Value

I can’t emphasize enough how important it is for today’s leaders to create a culture that embraces, supports, and follows through with digital transformation. How can your organization ensure this happens – and secondly, how can it unlock the full potential of said transformation? Cisco brought together some excellent thinkers to share their thoughts on how today’s leaders can create a culture that embraces, supports, and follows through with digital transformation. Please take a moment to read the contributions from…

CNN TĆ¼rk: Şirketteki değişimi siz başlatın – You ignite the change within the company

CNN TĆ¼rk: Şirketteki değişimi siz başlatın – You ignite the change within the company

I’m not sure how I missed this story, but wow! CNN TĆ¼rk covered the release of one of my favorite research reports I published as a Principal Analyst, “The Digital Change Agent’s Manifesto.” The research was conducted over years of studying digital transformation at companies including Coca-Cola, NFL, Starbucks, and Visa. The result was a guide to help digital executives find a path to gain support from the C-Suite and lead total transformation. Re-reading the report, the insights serve as…

Liderler iƧin yol haritası – An Interview with FAST COMPANY Turkey About Becoming a Customer Company

Liderler iƧin yol haritası – An Interview with FAST COMPANY Turkey About Becoming a Customer Company

I had the pleasure of speaking with M.Rauf Ates, founder of Fast Company TĆ¼rkiye about research I helped lead with Harvard Business Review Analytical Services. In this conversation, we explore how to become a customer company, beyond the lip service. The research offers 8 steps to give meaning to business, operational, and digital transformation as informed by Ethan Allen, Kellogg’s, Kimberley-Clark, and Pacific Life. Below, I’ve included a translation using Google Translate. If you find errors, please let me know!…

Silicon: Technology Powering Business – Tech Trends in 2023

Silicon: Technology Powering Business – Tech Trends in 2023

via Silicon: Technology Powering Business, According to Brian Solis… Some companies are going to batten down the hatches and cut costs. Markets, though, will continue to evolve. Customers will continue to shop, make decisions, learn and exercise new behaviours, and gain new digital competencies. Competitiveness in this market becomes a matter of ā€˜digital Darwinism.ā€™ To survive and thrive, businesses must adapt to the pace at which technology influences how society and technology evolves. And to do this, businesses need to…

ā€ŽSalesforce Commerce Cloud Innovations: Redefining How Brands Approach Their Customer Experience with Salesforce Futurist Brian Solis

ā€ŽSalesforce Commerce Cloud Innovations: Redefining How Brands Approach Their Customer Experience with Salesforce Futurist Brian Solis

Brands are in a position where they must exceed customer expectations even if the customer wasnā€™t expecting it. No brand is safe from the need to stay one step ahead of its customers ā€“ just think of Blockbuster and Nokia. In this episode, I have a great conversation with Brian Solis, VP, Global Innovation at Salesforce. Brian is a world-renowned digital anthropologist, futurist, eight times bestselling author, and international keynote speaker. He has consistently been recognized as one of the…

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