This is the unabridged version of my latest post on TechCrunch, “Real-Time Conversations Hasten Social CRM“ At the Real-Time Stream Crunchup on Friday in Redwood City, TechCrunch Editor-in-Chief Erick Schonfeld hosted a panel of industry heavyweights who are either building solutions or defining how theyāre used in the world of business communications and customer service. The panel included: – Porter Gale, Virgin America – John Ham, Ustream – Eric Marcoullier, Gnip – Ross Mayfield, SocialText – David Sacks, Yammer –…
The Internet is More Biology Than Technology: The Top 10 Ways to Monetize Twitter
At the Real-Time Stream event in Redwood City, California organized by TechCrunch, industry pioneers and pundits discussed the state and future of the Real-Time Web also increasingly referred to as the “now” Web. When it comes to search, the most notable comparison between traditional and real-time discovery is represented in the difference between human memory and consciousness. The experience of searching for relevant information is personified in the context of what you’re doing and not necessarily that of what you’re…
Collecta Turns Internetās Ocean of Data into a River of Real Time Information
I’m blogging from the Real-Time Stream event in Redwood City, California organized by TechCrunch. I will share more of my thoughts and observations in a series of posts at a later time – there’s just so much too process in “real time.” Let’s just say that the future of search, streams and the concept of the “Now Web” is blindingly bright. One of the presenting companies here is Collecta, a new take on Web search, social aggregation, and real-time aggregation…..
Facebook Advertising to Surpass MySpace by 2011
MySpace has been losing “face” over the course of the last year. With sliding traffic and attention as well as shifts in management and reductions in staff, MySpace is not only a place for friends, but also a place for skeptics. According to a Compete.com, Facebook received 122,559,672 unique visits in June 2009 twice that of rival MySpace, which realized only 60,973,908 unique visitors.Ā In year-over-year comparisons, Facebook volume skyrocketed with 248.17% while Myspace slightly recoiled, down 5.65%. The good…
Tweet This: Twitter Trademarks Tweets ™
Credit One of the more interesting, albeit not necessarily press-stopping, stories making the rounds in the blogosphere and Twitterverse currently is sure to make you scratch your head or raise your eyebrow in bewilderment. Twitter officially applied to trademark “Tweet” on April 16, 2009 according to Robin Wauters at TechCrunch. The confusion erupted when developers received the following email (h/t to Andy Beal) In its post, “May the Tweets Be With You,” Twitter explains its position this way, “as the…
A Pictorial History of Twitter’s Rise to Pop Culture
Every now and then I discover something that is so captivating, that I have to stop what I’m working on to share it with everyone I know. This is one of them. For those veterans who continue to define Twitter’s role in how we communicate, share and learn, those who have recently made its acquaintance, and those just finding their stride, we all linked through common threads and context that pique our curiosity, stimulate our quest for adventure,Ā expand…
Social Media is Rife with Experts but Starved of Authorities
Perhaps Lewis Carroll was peering into the looking glass when he wrote āThrough the Looking Glass and What Alice Found There.ā In it, we were introduced to Tweetle Dum and Tweetle Dee, a curious duo that always shared a fruitful, entertaining, and complementary conversational exchange even though they always agreed to battle each other. Some suggest that the significance of Aliceās encounter with the twins explores how curiosity leads to the unknown and therefore, may not be worthy of…
Is Twitter The CNN Of The New Media Generation?
What follows is the unabridged version of my latest post on TechCrunch, “Is Twitter the CNN of the New Media Generation?“ This past weekend the Twitterverse spoke-out in exasperation and opposition against traditional media networks (CNN specifically) and the absence of instantaneous coverage of the Iranian election and the resulting fallout. āWe the peopleā wanted real-time information regarding the violent protests that erupted on the streets of Iran and the stories probing potential foul play in the results. We took…
Twitter Inspires a Dedicated and Thriving Startup Economy
Twitter continues to amaze us. Its constantly evolving examples of change and connectivity persevere and reinforce how the “little microblog that could” is transforming media and communications while also silencing the most dubious of critics. At the same time, I’m confident that through our pioneering efforts and innovativeĀ developments, we also continue to amaze the team behind Twitter itself. As Jack Dorsey shared in his keynote today at the 140 Characters Conference in New York, “Expect the unexpected. Sometimes, be…
How Tweet It Is: @DellOutlet Banks $2 Million on Twitter
Good friend Richard Binhammer of Dell (@richardatdell) reached out to let me know that the company is releasing the latest financial figures for its @DellOutlet account on Twitter tonight. Last December, the company generated over $1 million in revenue through @delloutlet by posting special offers and also nurturing customer relationships on Twitter. Today Dell reported over $2 million in sales through its popular @delloutlet presence.Ā @delloutlet currently boasts close to 625,000 followers seeking exclusive deals available only on the micro…
