Brands are in a position where they must exceed customer expectations even if the customer wasn’t expecting it. No brand is safe from the need to stay one step ahead of its customers – just think of Blockbuster and Nokia. In this episode, I have a great conversation with Brian Solis, VP, Global Innovation at Salesforce. Brian is a world-renowned digital anthropologist, futurist, eight times bestselling author, and international keynote speaker. He has consistently been recognized as one of the…
This is not the new normal or the next normal: that’s for everyone else
We talk about the ‘new normal’ or the ‘next normal’, but for world-renowned digital anthropologist and author Brian Solis, ‘normal’ was part of the problem. In this powerful talk, he explains how the pandemic has accelerated digital transformation for the better and paved the way for disruptive innovation with technologies like 5G. Now more than ever, we need new ideas, partnerships and mindsets that unlock creativity and imagination to deliver sophisticated new experiences for business customers and consumers. I recently…
Brian Solis to Keynote Nokia Real Talk 2020
Brian Solis will keynote Nokia Real Talk 2020, 10 November. This is not the new normal or the next normal: that’s for everyone else – Link World-renowned digital anthropologist and best-selling author Brian Solis will explore the true meaning of innovation in times when everything doesn’t seem to make sense. In his years of research in challenging convention and breaking new ground, he will share insights from COVID’s disruption, how the most resilient responded, and also how we, as individuals,…
Question of the Week: How Should Organizations Respond to Social Technologies?
This week, I’m participating in “The Question of the Week” series hosted by Nokia’s IdeasProject. Each week, Nokia partners with industry thinkers to spark productive conversations and generate promising ideas. On June 6th, this Sunday, Nokia and I will select the best response and as a way of saying thank you, Nokia will send a new phone to the winner. This conversation is important and one that faces almost every business today. And as a result, the answers that I…
Ideas Connect Us More than Relationships
Earlier in the year, I was invited to share my thoughts and observations on the state of and vision for socialized media and the networks that connect us. Shot in a mobile studio outside of the Austin Convention Center during SXSW09, I joined Gary Bolles to discuss the theory that ideas are the “ties that bind” us in social networking – over relationships. In the era of Web 1.0 and instant messaging, we assumed, in many cases, alter-egos rather than…
