I was recently browsing Twitter, when a tweet by Dennis Wakabayashi caught my attention. It referenced “some of the most important CX voices” and included a shoutout to Mary Drumond, CMO of Worthix, and host of the “Voices of CX Podcast.” Dennis took that moment to “personally recognize and celebrate the amount of hard work Mary is doing every day to shape the industry.” Agreed. Dennis also recognized some of the leading voices that have been featured on Mary’s show…
Brian Solisâ Concepts of Disruptive Technology Quoted In Liberty Technology Advisors Article On Digital Transformation
Solis is quoted at the very top of a Liberty Technology Advisors piece by Rich Farrell called â4 Unlikeable but Critical Facts About Digital Transformation.â The author introduces his premise by writing, âDisruptive technology has the potential to disrupt markets, behavior, and processes models.â Then he quotes Solisâs three concepts of disruptive technology: Iteration: doing the same things better Innovation: doing new things that create new value Disruption: doing new things that make the old things obsolete. Farrell…
Brian Solis Cited By Securityinformed.com For His Participation in the Milestone Systemsâ MIPs Events
Solis is mentioned in an article by Securityinformed.com about Milestone Systemsâ MIPs events, which highlighted the impact of innovation and blending human and machine intelligence. Milestone Systems, a pioneer in open platform IP video management software, recently hosted the regional partner and customer events MIPS (Milestone Integration Platform Symposium) in Nashville, Copenhagen and Bali. The three events attracted nearly 2,000 attendees and 124 exhibitors, to discuss industry-relevant themes such as the impact of disrupting innovation, blending human and machine…
The Deep Work of CX and Digital Transformation
On 16 April 2019, I was invited by my dear friend Ross Quintana to join the popular, weekly Adobe series “#AdobeChat.” I have to say that it was one of the fastest hours I’d experienced in a long time. In this conversation, we, along with countless forward-thinking executives, discussed “The Deep Work of CX and Digital Transformation.” Of course, I peppered in a bit about Lifescale and how it affects employees and customers. Below, I’ve collected Adobe’s questions along with…
The Dynamic Future of Senior Living
Solis and fellow futurist Mike Walsh discuss the revolutionary future of senior living in an article spotlighting their unique individual views on a variety of related topics. According to Solis, the senior housing providers that âactively try to put themselves out of businessâ will be the most successful in 20 years. From voice tech to AI to robotics, technology is having an impact today and will have an even greater effect in the near and distant future, Solis believes. âAll…
Solis Named One of WalkMeâs 13 Digital Transformation Experts to Follow
Digital Adoption Platform (DAP) pioneer has named Solis one of their 13 digital transformation experts to know and follow. In addition to a brief summary of his career and digital industry activities, the article mentions that âhis writing focuses on technologyâs impact on humans, business and society to help executives gain new insights and perspectives.â WalkMeâs DAP enables the creation of on-screen sequences that guide and engage users through digital experiences. WalkMeâs context-intelligent, AI-powered algorithm ensures that users receive the…
Why Innovation Is Key To Engaging “Generation C”
Retail TouchPoints (RTP), the premiere online publishing network for retail executives, conducted an exclusive Q&A with Solis before he delivered a keynote address titled âFrom Iteration to Innovation: How Top Brands Are Surviving and Thriving in Digital Darwinismâ at the 2019 Retail Innovation Conference. Believing that using smartphones ârewires your brain to essentially move faster, makes you a lot less patient, and has created a lot of âaccidental narcissism,â Solis revealed why itâs so vital for retailers to keep up…
Brian Solis Quoted At The Top of an International Policy Digest Article On Innovation
In a cleverly written International Policy Digest (IPD) article (âDonât Tell Us How To Make Watchesâ) that is ultimately about the importance of innovation and a forward thinking, growth driven mindset in the corporate environment, authors Munr Kazmir and Brooke Bell enjoy mentioning the shortsighted folks and companies that missed out on major success and profits due to limited thinking. The piece begins with two key quotes that introduce the theme, including this from Solis: âWe are looking at…
Brian Solisâ âThe State of Digital Transformationâ Report Reveals The Secret to Innovation
The latest edition of Brian Solisâ âThe State of Digital Transformationâ report reveals that less than half of all businesses are really mapping out their customerâs journey and understanding how to connect with them. But in light of data breaches, privacy concerns and negative perception around tech, it has become even more important to understand the modern consumerâs behavior. Solis examined how brands are evolving to reflect todayâs society and adapting to the latest technological shifts. He says: âThis year…
How to Be Disruptive and not Disrupted – Motivation for Tomorrow’s Innovators
As the fortune reads, “may you live in interesting times.” It’s both a blessing and a curse as interesting implies not only arousing curiosity or catching one’s attention, but also presenting challenging and enthralling opportunities and experiences. Well, we do live in interesting times and every day, I’m studying and living through new experiences and trends to learn, unlearn and grow. But interesting times doesn’t quite describe what’s happening today nor does it properly set expectations for what’s to come….
