Are your AI investments actually changing how your business operates, or are you just funding the “productivity trap”?

In this insightful new article, Brian Solis (Head of Global Innovation at ServiceNow) addresses a massive elephant in the enterprise room: the transformation gap.

While companies are investing billions into individual copilots, assistants, and models, very few leaders can honestly say their foundational operating models have evolved. Instead, many are accidentally creating a chaotic web of “agent sprawl”, disconnected, siloed AI tools that optimize individual tasks but leave broader enterprise workflows completely untouched.

Brian challenges leaders to stop asking “Which AI should we deploy?” and start asking:

“Are we building the organizational architecture that allows AI to act with confidence, at scale, within the governance structures our business requires, and in genuine partnership with people?”

You can read the full article at The FutureEconomy.ca.