Are your AI investments actually changing how your business operates, or are you just funding the “productivity trap”? In this insightful new article, Brian Solis (Head of Global Innovation at ServiceNow) addresses a massive elephant in the enterprise room: the transformation gap. While companies are investing billions into individual copilots, assistants, and models, very few leaders can honestly say their foundational operating models have evolved. Instead, many are accidentally creating a chaotic web of “agent sprawl”, disconnected, siloed AI tools…