Originally published in Workflow by ServiceNow How will AI change the future of work? Before we answer that, let’s talk about where we are. In just a few short years, technology leaders and workforces everywhere practically developed whiplash as a result of how fast generative AI apps have flooded the tech landscape since 2022. As of 2025, there are over 10,000 funded AI startups around the world. And since ChatGPT changed the trajectory of basically every company in November 2022, we’ve witnessed…
The Future of Work Starts by Re-Architecting How Work Flows with Humans and AI Agents
The companies that win with AI will build a better way of working… In 2026, the next competitive advantage won’t come from adding more AI. It will come from architecting work. Because once agentic AI becomes capable, proven, and scalable, it stops being “a tool” you deploy and starts behaving like a workforce you manage. And that shift quietly breaks the operating assumptions most companies still run on. You can see the direction in two opposing moves that point to…
