I meant to share this from InnoLead….I hope it adds value to your day. In my work with change agents over the years, one thing has become clear: leadership is a decision you make about the future you are willing to fight for. When I wrote āThe Digital Change Agentās Manifestoā back in 2019, I interviewed leaders driving transformation at brands like The Coca-Cola Company, Starbucks, Samsung Electronics, Visa, and others. They were not always in big roles. Many were…
Innolead Interviews Brian Solis: Using AI to Support Innovation (and Iteration) at ServiceNow
Every company says they ādo AI.ā Few can show meaningful outcomes. Weāve been intentional aboutĀ iterationĀ andĀ innovation. Iteration makes yesterdayās work more efficient.Ā Innovation creates new value.💡Ā When you separate the two, you can measure cost takeout and progress…and prioritize what matters. If youāre leading transformation, ask: are your AI investments making yesterday cheaperā¦or creating tomorrowās value? Please read this awesome piece by Dawn Kawamoto for InnoLead and let’s talk about where your org sits on the AI iterationāinnovation curve. Using AI to Support…
