Studying the impact of innovation on business and society

Tag: innolead

Innolead Interviews Brian Solis: Using AI to Support Innovation (and Iteration) at ServiceNow

Innolead Interviews Brian Solis: Using AI to Support Innovation (and Iteration) at ServiceNow

Every company says they “do AI.” Few can show meaningful outcomes. We’ve been intentional about iteration and innovation. Iteration makes yesterday’s work more efficient. Innovation creates new value.💡 When you separate the two, you can measure cost takeout and progress…and prioritize what matters. If you’re leading transformation, ask: are your AI investments making yesterday cheaper…or creating tomorrow’s value? Please read this awesome piece by Dawn Kawamoto for InnoLead and let’s talk about where your org sits on the AI iteration–innovation curve. Using AI to Support…