We proudly launched ServiceNow Futures this year. We are a future-forward team of futurists, innovation officers, and futures engineers inside ServiceNow. Our mission is to help customers “see further and act sooner.” As part of our charter, we translate emerging signals and trends into actionable insights for C-Suites. Our research, ourthinking, our customer-facing work leads to executive-level frameworks, reports, webinars and workshops, everything business and technology leaders need to guide the decisions they need to make now for a world…
Forbes: The AI Conversation CEOs Are Not Having Out Loud
My latest article in Forbes explores what CEOs shared with me about AI business transformation during a full day workshop. AI is now firmly on CEO and board agendas. But many leadership teams are still asking the wrong questions. Recently, I led several workshops with roughly 100 CEOs and Chief Operators at a leadership conference in Arizona. The topic was AI. But the real conversation was leadership. These were honest conversations with operators who are under daily pressure to grow…

