David Adler, along with James Cornehlsen and Andrew Frothingham, authored the new book, Harnessing Serendipity. I’ve known David for years. He’s the Chairman & Founder, BizBash. He’s also a friend. Harnessing Serendipity is a book written for visionary and creative leaders to unlock the potential of artful collaboration. The book features invaluable insights from 65 thought-leaders and change-makers across multiple industries, including me! Thank you, David! This curated group of “collaboration artists” share their stories, philosophies, and methods, to help…
Customers are the Ultimate Influencers; The Value of a Shared Experiences and How To Measure Them
After releasing, What’s the Future of Business: Changing the Way Businesses Create Experiences, I also published a secret “bonus” chapter for those who finished the book and found the Easter egg at the end. Now, I’m making the bonus chapter available for everyone. Why? Because the four moments of truth explored in WTF not only define the modern customer journey, the link between the Zero Moment of Ā Truth (ZMOT) and what I call the Ultimate Moment of Truth (UMOT) is…
If Digital Distraction Inhibits Creative Flow and Happiness Correlates Directly to Creativity, What Will You Do Differently Tomorrow?
Via GetAbstract… Looking to find balance? Looking for direction? Looking for meaning? It’s time to scale your life in this crazy world? GetAbstract has the summary to help you LifeSCALE! Get the key insights in just 10 minutes. Your time and attention have never been more valuable. Tech companies vie for your attention and trade it as a commodity (have you seen Social Dilemma on Netflix?). They lure you into increasing your time on their platforms, and exploit neuroscientific discoveries…
Xclusive Facts about X, Rethinking Books in a Digital World, The Magic of Disney Storyboarding, and the Rise of Experience Design
Stumbled across this unfinished post, sitting in my draft folder for years. Figured, I’d blow the dust off of it and share it with you today. When X: The Experience When Business Meets Design was released in October 2015, it was ahead of its time. Executives didn’t yet understand that the world was becoming more and more digital, and with it, digital Darwinism would reshape the nature of human dynamics and market evolution. It would ultimately take a global pandemic…
X: The Experience When Business Meets Design – GetAbstract Summary
Digital customer experience has never been more important. The pandemic accelerated e-commerce, AI and automation, and digital transformation by 10 years. What most businesses still aren’t prepared for however, is how to think beyond digital tools and platforms to design intuitive digital experiences that inspire human engagement in every touch point across the CX journey. That’s what X: The Experience When Business Meets Design set out to do. It was designed to help “imagineers” image a unified customer journey that…
If you struggle to disconnect from technology, you are not alone; Here’s how to minimize distractions and reclaim your creativity
If you struggle to disconnect from technology, you are not alone. Learn to minimize distractions and reclaim your creativity with insights from Lifescale…especially in these times of remote work and working from home ā via EBSCO accel5 Technology has influenced every part of human life. Itās fueled tremendous advancements, improved access to information, and introduced greater opportunities for connection. For many people, however, itās also contributed to feelings of distraction and discontentment, diminished their capacities for focus and critical thinking,…
Not Every Voice Deserves an Audience; But You’re not Just Another Voice
My friend Damian Corbet just released a new book, “Social CEO, The: How Social Media Can Make You A Stronger Leader.” As he was developing the manuscript, he reached out to ask if I’d write the foreword. After reading his work, the answer was, “absolutely!” I asked if I could share the foreword with you here…. Not Every Voice Deserves an Audience; But You’re not Just Another Voice If youāre reading this Iām going to make a series of assumptions…
The Future Needs a Hero
My friend Nick Davis leads innovation and customer experience at Reaching the Future FasterĀ and faculty chair for corporate innovation at Singularity University. Late in 2019, Nick and I were talking about his upcoming book, “Future Ready: A Changemaker’s Guide to the Exponential Revolution.” When I read the draft, I immediately had an idea for a foreword. We agreed. My request was that I could share it here with upon release. Future Ready is a how-to guide for changemakers who are…
New Book Leads to New Call for Empathetic Leadership in an Era of Digital Distractions
In case you didn’t know, I have a new book out and it’s a little different than anything I’ve published to date,Ā Lifescale: How to Live a More Creative, Productive and Happy Life. I’ll be completely transparent with you. Some wondered, myself included, if writing a book about digital distractions and how to recenter yourself without disconnecting would be healthy for my keynoteĀ speakingĀ and professionalĀ research/advisory. Some felt that it would distract from my brand as as a thought leader in digital transformation,…
The End of Traditional Marketing and the Beginning of What’s Next
Congratulations to Carlos Gil on the release of his new book, “The End of Marketing: Humanizing your brand in the age of social media.” Carlos is a long-time friend and I was genuinely appreciative when he asked me to write the foreword for his first book. All I asked was that I could share the foreword with you upon the book’s release. I hope it helps you! This is the end of what was and the beginning of whatās next…
