Amit Chowdhry at Pulse 2.0 covered the big news! Brian Solis officially joined Salesforce as Global Innovation Evangelist. Renowned keynote speaker and digital evangelist Brian Solis announced he has been hired as Global Innovation Evangelist at Salesforce. Solis is known for studying global digital trends in order to understand their impact on market dynamics and identifying opportunities for innovation. Solis researches digital transformation, innovation, customer experience, disruption, and digital commerce. And as a “digital anthropologist,” he also observes the evolution…
Brian Solis Named Among the 20 Top Virtual Keynote Speakers
Brian Solis ranked #2 on the list of “Top Virtual Keynote Speakers You’ll Ever Hear” via ReadWrite. If you were organizing an event for your company and don’t know how to continue, contact a virtual keynote speaker. With modern technology, video conference calls are easy to set up and can be done remotely if necessary, with all of the same benefits. Brian Solis Few people understand the impact that technology has had on business and society more than Brian Solis….
BrandInnovators: How Coronavirus is Reshaping Business – Brian Solis Weighs In
BrandInnovators interviewed market experts and executives from lead brands to share their thoughts on how organizations should evolve in the era of COVID-19. Brian Solis refers to this time as the #NovelEconomy. Brian joined Matt Hudson, Senior Mobile Delivery Manager for Belk, Matt Fantazier, Head of Marketing-US Baby Brands for Johnson & Johnson, and Bonin Bough, Chief Growth Officer of Bonin Ventures. Only Thing For Certain: Coronavirus is Reshaping Business It’s a wild moment of contrasting fortunes for brands. Some…
USAToday Explores the Rapid Renewal of Live Social Media Video in Times of the Coronavirus
Jefferson Graham of USAToday explored the renewed phenomenon of live social video in the era of Coronavirus. He interviewed Brian to discuss its impact and also, whether live social video thrives in a post Coronavirus world. Here’s an excerpt: Independent analyst Brian Solis says live viewership had taken a dip and was rediscovered for a simple reason: “The idea of live rekindles the early sense of social media,” he says. “It feels good to be with people.” And Live…
Coronavirus is bringing live social media video and humanity back into the spotlight
During a pandemic, when you’re asked to stay home for a long period of time, it’s only natural that humanity would find ways to come together. To say that people would flock to the internet, on-demand video, and social media was a given. When it comes to work, it was inevitable that employees would convene around remote working, messaging, and virtual meeting platforms. Conversations about enterprise social networks (ESNs) from the “enterprise 2.0” days are even making a comeback. Now,…
Brian Solis Shares His Thoughts on Brands Acting Responsibly Amid COVID-19
Gayle Kesten wrote about branding during a global pandemic and featured Brian Solis in the opening paragraph. Providing the best customer experience has taken on new meaning in light of COVID-19, which has impacted how companies worldwide conduct business amid shutdowns, social distancing, and, for now, a new way of life. “This is a time without precedence. Businesses will now have to rethink what CX even means on the other side of this shelter state,” said industry analyst Brian Solis, who is…
The Future Needs a Hero
My friend Nick Davis leads innovation and customer experience at Reaching the Future Faster and faculty chair for corporate innovation at Singularity University. Late in 2019, Nick and I were talking about his upcoming book, “Future Ready: A Changemaker’s Guide to the Exponential Revolution.” When I read the draft, I immediately had an idea for a foreword. We agreed. My request was that I could share it here with upon release. Future Ready is a how-to guide for changemakers who are…
The Humanization Of CX In An Era Of AI
AI is promising the automation of customer engagement to scale intelligent, real-time CX to survive digital Darwinism. The future has two possibilities however. We can automate and scale the standards and capabilities for CX as we’ve come to define and shape them over the decades. Or, we can use AI as a mechanism to deliver personalized, on-demand experiences that connected customers are learning to expect from their favorite digital-native apps and services. In this special session at PegaWorld 2019, I…
Unlocking New Growth Opportunities Through Digital Transformation: A Special Webinar with Aera Technology and Brian Solis
Webcast: Unlock New Growth Opportunities through Digital Transformation March 12, 2020, 2:00 pm EDT (11:00 am PDT) Over the last 20 years, digital-native companies — like Amazon, Netflix, Stitch Fix and Carvana, have transformed how people consume — from movies and television shows delivered digitally, to physical products at your doorstep in a matter of hours. While these companies have clearly set a new bar for convenience and consumer experience, they have also opened the door to new types of…
2020 Enterprise Technology Trends: Digital Transformation, AI, Cognitive Automation and Quantum Computing
Karen Roby is a veteran reporter for TechRepublic and ZDNet. Every so often, we get together to talk the latest tech trends and explore how organizations can successfully navigate their path forward. In our latest conversation, we talk about the state of digital transformation, quantum computing, customer experience, and enterprise innovation. Please watch the video here. Full article here. Analyst Brian Solis explains why he is also excited about quantum computing, cognitive automation, and robotic process automation. Karen Roby: You…
