Studying the impact of innovation on business and society

Building Trust in Digital Business

Building Trust in Digital Business

It now seems like a lifetime ago. Shortly before the onset of COVID-19 and my joining Salesforce as the Global Innovation Evangelist, I flew to London to participate in an expert panel on software defined networking (SDN) and the future of digital transformation. While digital transformation itself has been disrupted in the time since, SDN, like many enabling and mission-critical technologies are more important now than ever. I recently stumbled across unpublished material that I wanted to share with you…

Designing for Digital-First Customers: Focus on experience as a driver for breakthrough innovation

Designing for Digital-First Customers: Focus on experience as a driver for breakthrough innovation

Just months before the pandemic, I joined Comcast innovation executives, eWeek, and a host of CX experts to explore the next trends in CX and digital innovation. Following the roundtable discussion, I joined my friends at The Cube and Silicon Angle to dive deeper into conversations about shifting consumerism, the role of innovation in digital products and services and also digital experience design, as well as measuring ROE (return on experiences). Post Pandemic, the conversation seems like it happened a…

The age of tech-enabled trust

The age of tech-enabled trust

Shortly before I joined Salesforce as the Global Innovation Evangelist, I was asked to write the forward to Vodafone Business’ report on software defined networking (SDN) and the role of trust in digital businesses. I wanted to share the foreword with you here… Introduction We live and work in an era of what I call “digital Darwinism,” when disruptive technology is rapidly evolving and so are its effects on markets and society. Over the past decade, digital transformation has emerged…

Brian Solis’ Rally Against the Digital Pandemic Among LinkedIn’s 20 Big Ideas for 2020

Brian Solis’ Rally Against the Digital Pandemic Among LinkedIn’s 20 Big Ideas for 2020

How vital will your ability to focus be in the coming year? According to the editorial staff at LinkedIn, it will be your most important skill for 2020. “After a decade of profound change, professionals are taking stock and questioning the world we built and the values that drive us,” LinkedIn’s editorial staff notes in a piece titled 20 Big Ideas That Will Change Your World in 2020. Of those 20 ideas, the professional networking website outlines (that includes Brexit…

Distracted: A Modern Manual for Living a Creative, Productive, and Happy Life in the Digital Age

Distracted: A Modern Manual for Living a Creative, Productive, and Happy Life in the Digital Age

Somewhere along the way, we got distracted. As much as we multitask, love our devices and feel like we’re in control, deep down we know that something is off. Shortened attention spans, declines in critical thinking, lack of sleep, self-doubt and decreased creativity are just some of the effects coming to light in an age of digital distraction. It’s time to reclaim our lives. It’s time to take control. We are the first generation to deal with tech overload. All…

Brian Solis Lauded for Bringing Fresh Insight as Keynote Leadership and Innovation Speaker

Brian Solis Lauded for Bringing Fresh Insight as Keynote Leadership and Innovation Speaker

“Finding the right speaker can make or break the success of your event,” noted ReadWrite’s Brad Anderson in a piece on the Connected World and IoT media platform profiling popular keynote speakers who are leading their industries.  “Consider choosing a speaker specific to your industry for a personalized experience that will resonate with your audience,” Anderson notes in a list that named Brian Solis among 7 Keynote Leadership Speakers Bringing Fresh Insight to Their Industries. Brian Solis Brian Solis has…

Not Every Voice Deserves an Audience; But You’re not Just Another Voice

Not Every Voice Deserves an Audience; But You’re not Just Another Voice

My friend Damian Corbet just released a new book, “Social CEO, The: How Social Media Can Make You A Stronger Leader.” As he was developing the manuscript, he reached out to ask if I’d write the foreword. After reading his work, the answer was, “absolutely!” I asked if I could share the foreword with you here…. Not Every Voice Deserves an Audience; But You’re not Just Another Voice If you’re reading this I’m going to make a series of assumptions…

5G Wireless Technology Holds ‘Possibilities No One Has Imagined,’ Solis Tells Inc.

5G Wireless Technology Holds ‘Possibilities No One Has Imagined,’ Solis Tells Inc.

Digital analyst Brian Solis put his forecasting skills to use for Inc.’s Kimberly Weisul in a piece on the future of 5G technology titled 5 Ways to Find the Next Billion-Dollar Business Idea on the Order of a Google or Netflix.  “There are possibilities no one has imagined.” Solis told Inc. “The new killer apps will build upon that,” he says, mixing elements of virtual and augmented reality in what’s known as mixed reality. On the subject of the supercharged…

How Distractions and the Multitasking Myth Hurt Employee Productivity and Focus

How Distractions and the Multitasking Myth Hurt Employee Productivity and Focus

Dear managers and HR professionals, today’s global health disruption is accelerating another pandemic, a digital pandemic… Work collaboration tools were supposed to help us reduce time spent on unnecessary emails. However, studies show that employees still spend an average of 209 minutes – three and a half hours – each day checking email. While that’s down from 256 minutes in 2016, it seems that collaborative apps aren’t replacing email, but simply adding yet another layer of distraction during our workday….

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