Metlife just announced that Brian Solis will present on AI business model innovation at Triangle TechX (TTX). The theme for this year’s event is “Agility Unleashed: Embracing STEM Innovation at Light Speed.” Registration is free! Please sign-up here. Live and virtual opportunities are available!
Hunter S. Thompson’s Lesson for Executives Determined to Automate Their Workforce
I was thinking about the Accenture and Walmart news on AI and jobs. It reminded me of a letter Hunter S. Thompson wrote a friend reminding him the importance of purpose in our work. For power users, people are starting to “sound” like AI IRL and studies find that we’re losing our creativity and critical thinking the more we transfer brain power to gen AI. We must have purpose in AI transformation and how we work with AI and agents….
Igniting AI Transformation: How to Future-Proof Your Company in the Age of AI
Technology moves at its own pace, adoption moves at the pace of culture. I joined Deloitte’s AI Ignition podcast with Beena Ammanath, Executive Director, Deloitte Global AI Institute, to talk about why AI feels different from past waves of technology, what it asks of leaders, and how we can turn disruption into a competitive advantage. Beena opened by reminding us of a simple truth from Deloitte’s research: “technology moves at its own pace, but the adoption of the technology in…
Brian Solis Selected as Featured Speaker at SXSW Sydney 2025
Brian Solis is excited to announce that he’s joining SXSW Sydney 14 October. His session: “AI as the Mindshift for a New Leadership Paradigm” is open to all who welcome the opportunity to explore how AI unlocks new paths forward. Please add his session to your agenda.
Brian Solis Joins Be Customer Led Podcast to Reimagine Customer Experience in the Age of AI
In this episode, we welcome Brian Solis, Head of Global Innovation at ServiceNow, a nine-time best-selling author, keynote speaker, and digital futurist. Starting the conversation, Brian shares the inspiration behind his latest book, “Mindshift”, and emphasizes the importance of empathy and a truly customer-centric mindset. Through examples from Amazon, Disney, and IKEA, Brian illustrates how organizations can create meaningful and memorable experiences that drive both loyalty and growth. The conversation also explores the evolving role of AI, shifting from automation…
Brian Solis to Deliver AI Lightning Talk at HFS Fall Summit in New York
At the HFS Fall Summit 2025, Brian Solis, head of global innovation at ServiceNow, will deliver a lightning talk on harnessing the disruptive power of AI to reimagine business transformation toward exponential performance and outcomes. He believes that it starts with a “mindshift.” In his talk, and the following fireside chat with HFS CEO and Chief Analyst Phil Fersht, Brian will demonstrate the differences between an iterative and optimized mindset and an AI-forward and innovative mindset. He joins an exciting…
ServiceNow’s Brian Solis to Join Panel that Explores Optimizing AI Maturity
As AI moves from experimentation to enterprise scale, organizations must evolve their talent, technology, and processes to keep pace. Understanding where you are on the AI maturity curve—and how to move forward—is critical to unlocking long-term value and staying competitive in a rapidly shifting landscape. In this panel interview, Brian Solis, Head of Global Innovation at ServiceNow, Alexandra Cazangiu, CDAO at NYU, and Eryn Peters, Co-Creator at AI Maturity Index, will share how to assess and accelerate AI maturity across…
Brian Solis Named Top AI Leader in Retail for 2026 by Rethink Industries
Brian Solis is proud to be named one of Retail’s Top AI Leaders for 2026. Please see the full list here.
Brian Solis: Bring Your Own AI (BYOAI) and the rise of shadow AI in the workplace
Brian Solis was recognized for his use of the term “Bring your own AI” or “BYOAI” in an article by Neil C. Hughes writing for Cybernews. BYOD, also known as “Bring Your Own Devices,” was a trend that IT infamously failed to prevent as leadership teams and workers united in their demands to bring their personal iPads and smartphones into the office. While IT teams attempt to rebrand themselves as business enablers rather than blockers, many workers are once again…
Brian Solis on Mindshift: Reimagining Customer Experience in the Age of AI
In this episode, we welcome Brian Solis, Head of Global Innovation at ServiceNow, a nine-time best-selling author, keynote speaker, and digital futurist. Starting the conversation, Brian shares the inspiration behind his latest book, “Mindshift“, and emphasizes the importance of empathy and a truly customer-centric mindset. Through examples from Amazon, Disney, and IKEA, Brian illustrates how organizations can create meaningful and memorable experiences that drive both loyalty and growth. The conversation also explores the evolving role of AI, shifting from automation…
