This recent Limbic Media article examines how technology can enhance social connections. In the article Brian Solis comments on the rise of shared experiences models: “No matter how much or fast technology (social, mobile, real-time) is thrust upon your markets, the one thing that remains constant is that people will use it to connect with one another, learn, and discover, create and curate, and most importantly, share and feel experiences.”
SecuredTouch: Brian Solis on Behavioral Biometrics in Mobile Banking
In this recent article, Biometrics firm SecuredTouch examines the potential for behavioral biometrics in mobile banking. In the article Altimeter Group Principal Analyst Brian Solis comments on the rising importance of customer experience in banking.
IPFC Online: 50 Top Digital Influencers To Follow in 2018
Digital agency IPFC Online has selected Brian Solis as one of the “50 Top Digital Influencers To Follow in 2018.” The influencers were ranked by their combined Moz and Klout scores. According to IPFC Online, the list is focused on the topic of global economic and technical Digital Transformation.
TechRepublic: Brian Solis on Bringing Digital Transformation to Brick & Mortar Retail
In this recent TechRepublic article on digital initiatives at clothing retailer Zara, Brian Solis advocates for careful consideration of the consumer, in addition to technological and societal trends.
The Edition Truth: Brian Solis on Digital Darwinism in the Hotel Industry
This recent article from The Edition Truth looks at the new report from Altimeter Group and Sabre on the impact of Digital Darwinism on the hospitality industry. According to Altimeter Group Principal Analyst Brian Solis, hospitality companies must now provide a similarly seamless customer experience to leading digital companies like Uber, Tinder, and Dollar Shave Club.
Mendix: 10 Digital Transformation Influencers You Should Be Following
Mendix, maker of an application platform for businesses, has selected Brian Solis as one of the “10 digital transformation influencers you should be following.”
Phocuswire: Brian Solis on Digital Darwinism in the Hospitality Industry
This recent article from Phocuswire examines a new report from the Altimeter Group and Sabre on the role of digital Darwinism in the hospitality industry. As Altimeter Group Principal Analyst Brian Solis points out, hotels must now provide a customer experience that competes with the likes of Uber, Tinder, and digital pioneers.
Olga Reinholdt: Brian Solis and how Customer Experience Design is shaping the world of tomorrow
In this thought-provoking article based on Brian Solis’ book X: The Experience When Business Meets Design, author and self-realization activist Olga Reinholdt discusses the role of empathy in customer experience.
PhocusWire: Brian Solis on why travelers demand the best experience (QOTW)
Altimeter Group Principal Analyst Brian Solis speaks on Digital Darwinism in the hospitality industry in PhocusWire’s Quote of the Week. The words stem from a recent report on the hospitality industry by Altimeter Group and Sabre.
PR News: Brian Solis on How Brands Can Thrive in the Post-Organic Apocalypse
This recent article from PR News looks at changes in the social media marketing landscape as Facebook shifts away from branded content. In the article Brian Solis argues for bringing humanity to social media marketing.