Studying the impact of innovation on business and society

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ServiceNowAI Maturity Index: A 5-Stage Framework Toward Enterprise AI Transformation

ServiceNowAI Maturity Index: A 5-Stage Framework Toward Enterprise AI Transformation

Unlocking the Future of Enterprise AI: Insights from the ServiceNow AI Maturity Index At ServiceNow Knowledge 2025 in Las Vegas, I had the privilege of joining Chief Innovation Officer Dave Wright, my boss, and Tom Smith, Editor in Chief, analyst, at Cloud Wars, to discuss a pivotal development in the AI landscape: the ServiceNow AI Maturity Index. This comprehensive framework, built on insights from over 4,500 global organizations, offers a structured approach to evaluating and advancing AI strategies within enterprises….

Keynote: Innovation Starts Where Certainty Ends

Keynote: Innovation Starts Where Certainty Ends

💡 The light bulb wasn’t the result of better candles. Think about that. Innovation rarely comes from perfecting the past, it comes from experimenting forward and eventually jumping to the next curve. In this short video, I share the story of how true innovation requires moving beyond what works to chase what could be. It’s uncomfortable. It’s risky. But it’s necessary. Iteration is safe, but finite. Innovation is bold, but risky. The future won’t come from enhancing what we already know. The future will come…

Keynote: Most businesses have no clue what’s about to hit them

Keynote: Most businesses have no clue what’s about to hit them

🚨 “Most businesses have no clue what’s about to hit them.” Let’s explore the seismic shift unfolding now and over the next decade…where the old rules of business no longer apply. It’s time to challenge ourselves to stop waiting for direction and start shaping the future. With AI accelerating change and organizations struggling to adapt, this is a wake-up call for anyone serious about staying relevant. If you’re navigating uncertainty, this is for you…💡 Book Brian to speak at your next…

elEconomista.es: La IA debe potenciar nuestra creatividad y capacidad, no limitarla

elEconomista.es: La IA debe potenciar nuestra creatividad y capacidad, no limitarla

The financial daily elEconomista.es, hosted an interview, which just published today. The conversation explores how organizations can drive meaningful transformation through responsible AI, digital humanism, and human-centered innovation. “Corremos el riesgo de que la tecnología nos modele, en lugar de ser nosotros quienes configuremos cómo la utilizamos” “We run the risk of being shaped by technology, rather than us shaping how we use it.” “El humanismo digital enfatiza que la tecnología debe servir a las personas, y no al revés”…

CIO España: AI is a paradigm shift by requiring organizations to rethink the way they operate

CIO España: AI is a paradigm shift by requiring organizations to rethink the way they operate

Brian Solis on Stage at ServiceNow’s AI Summit, Madrid, SpainIrene Iglesias Álvarez, CIO España En el marco de la celebración del evento #PutAItoWork 2025 de ServiceNow, entrevistamos al antropólogo digital y futurista, Brian Solis, para tomar el pulso a la tecnología que más clamores parece estar levantando en los últimos tiempos: la #IA. El antropólogo digital y futurista ahonda en el porvenir de los negocios en un escenario copado por la inteligencia artificial e insta a los CIO a tomar…

Interview: Transforming Leadership to Reshape the Future of Innovation

Interview: Transforming Leadership to Reshape the Future of Innovation

If there were ever a time for transformation and innovation, it’s now. But how do you transform leadership? Where do you start? 🤔 My friend Braden Kelley and I spent some time exploring how leadership must evolve in an era of AI, disruption, and accelerating change. If you’re a business leader navigating uncertainty or driving transformation, these insights will challenge your assumptions and help reframe your role in building the future. Key Takeaways: 🚀 Mindset, imagination, and leadership are innovation’s greatest…

Marketing: 4 Langkah Penting Menjangkau Generasi C yang Sulit Dipahami

Marketing: 4 Langkah Penting Menjangkau Generasi C yang Sulit Dipahami

Via Marketing.co.id: Reinventing the Future by Cecep Supriadi Dalam artikel ini Anda akan menemukan 4 langkah penting melibatkan brand dengan generasi C Marketing.co.id – Berita Marketing | Generasi C menuntut pelayanan prima, harga yang kompetitif, serta pengiriman cepat. Ketika mereka tidak mendapatkan apa yang diinginkan, teman-teman, pengikut, serta penggemar mereka akan mengetahuinya. Lalu, bagaimana kita bisa dengan efektif berkomunikasi dengan mereka? Brian Solis dalam tulisannya di Socialmediatoday mengatakan, kita bisa mulai dengan menyadari bahwa kita merupakan bagian dari generasi C. Apa itu…

What Got You Here Will Bury You Tomorrow: You Can’t Lead the Future with Yesterday’s Mindset

What Got You Here Will Bury You Tomorrow: You Can’t Lead the Future with Yesterday’s Mindset

Disrupt yourself — or be disrupted. We’re not easing into the future. We’re being thrown into it, wave after wave. And most businesses are still optimizing yesterday instead of inventing tomorrow. We now live in a Novel Economy — where change is constant, disruption is a given, and a mindset shift isn’t optional. The future is already here. And I believe it happens to you or because of you. The disruptions we faced over the years, political, societal, technological, aren’t…

Van automatisering naar innovatie: hoe AI ons werk fundamenteel gaat veranderen

Van automatisering naar innovatie: hoe AI ons werk fundamenteel gaat veranderen

A special contribution to Techzine Waar technologie voorheen werd ingezet om bestaande processen efficiënter te maken, opent AI de deur naar een compleet nieuwe manier van denken en creëren. Automatisering van routinetaken is slechts het begin—de echte kracht van AI ligt in de mogelijkheid om innovatie te versnellen en organisaties in staat te stellen het volledige potentieel van mens en machine te benutten. Hoe kunnen we AI inzetten als een katalysator voor groei, creativiteit en strategische vooruitgang? AI stimuleert innovatie,…

Thinkers360 Interviews Brian Solis About Mindshift, Leadership, Innovation, and the Future

Thinkers360 Interviews Brian Solis About Mindshift, Leadership, Innovation, and the Future

via Thinkers360 Thought Leader and Influencer Interview Thinkers360 thought leader interviews profile prominent members of the Thinkers360 community who embody the power of ideas in their work. In this edition, we speak with Brian Solis, head of global Innovation, ServiceNow. Brian is an eight-time, best-selling, and award-winning author and has published more than 60 research reports on the future of business, work, digital transformation and innovation across industries such as retail, healthcare, financial services, insurance, and public sector. His blog,…

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