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How to Innovate The Human Experience

How to Innovate The Human Experience

I joined Susan Lindner on her popular podcast, “Innovation Storytellers.” The episode is live and I’d love for you to hear it. We explore how to innovate the human experience. And, it’s only 23 minutes… 127: How to Innovate The Human Experience In this compelling episode of Innovation Storytellers Show, I am joined by Brian Solis, the Head of Global Innovation at ServiceNow. If you’ve ever been fascinated by how technology serves as a catalyst for business transformation, then this…

2024 is Expected to Be the Year of Drone Delivery

2024 is Expected to Be the Year of Drone Delivery

UPDATED 2024 is expected to be the year when drone delivery finally takes flight. What’s different about this year? Well, most regulatory hurdles have been cleared, opening the door for retailers, medical centers, and logistics platforms to start offering drone delivery. During testing, visual spotters were required every mile. Last Fall, the FAA authorized some drone operators to fly BVLOS (beyond visual line of sight). Now, companies such as Zipline, Wing, DroneUp, and Amazon are about to take off. The…

Generative Developments in AI: Google Cuts, Expected Industry Cuts, GenAI’s $1 Trillion Trajectory

Generative Developments in AI: Google Cuts, Expected Industry Cuts, GenAI’s $1 Trillion Trajectory

The latest in AI trends… Google is expected to make dramatic cuts due to AI The Information is reporting that Google is exploring a substantial workforce reduction, potentially affecting up to 30,000 employees. This is reportedly aimed at sales as Google’s own AI is expected to disrupt its Ads and Adwords business. AI may affect more jobs beyond Google Newsweek is reporting that cuts are likely across the board as companies consider AI and a potential recession. According to a…

The Four Waves of Generative AI, We’re in Wave 2 According to Mustafa Suleyman

The Four Waves of Generative AI, We’re in Wave 2 According to Mustafa Suleyman

ChatGPT was the fastest technology to reach 100 million users. In 2022 – 2023, ChatGPT almost single-handedly changed the trajectory of mainstream computing and how people interact with information. Suddenly everyday users could shift between consuming and co-creating data with the assistance of generative AI tools. Though it had been evolving for years, OpenAI captured the zeitgeist with ChatGPT, and everything changed from there. Now in 2024, we’ll see a shift from curiosity to strategic execution. Generative AI will get…

San Francisco Examiner Names Brian Solis As One of The Ten Most Sought After Brand Evangelists

San Francisco Examiner Names Brian Solis As One of The Ten Most Sought After Brand Evangelists

via SF Examiner While the term “influencer” may be used too often in too many ways – real influence does exist. For brands it is the evangelist that is paramount. They possess the unique combination of having influence and the ability to elevate the storytelling for a brand. Some are creators, some are product experts and some are the most highly trusted experts in their field. Here is why each of these evangelists are in high demand. With any of…

Generative Developments in AI: NY Times Sues OpenAI and Next-Gen AI Devices

Generative Developments in AI: NY Times Sues OpenAI and Next-Gen AI Devices

The latest news and trends in generative AI… The Future of Generative AI Headed to Court The New York Times is suing OpenAI for using copyrighted IP to train its LLMs without credit or royalties. This could be OpenAI’s “Napster” moment. Here’s the filing. At the same time, Apple is reportedly striking deals with media companies to train its AI using IP. One of these two will define the future of generative AI. A New Wave of AI Devices and…

Introducing the GenAI Prism Infographic: A Framework for Collaborating with Generative AI

Introducing the GenAI Prism Infographic: A Framework for Collaborating with Generative AI

NEWS: Introducing the The GenAI Prism, the single most comprehensive representation of the generative AI universe. JESS3 design studio and Brian Solis, digital futurist and best-selling author, announced the release of the GenAI Prism v1.0 infographic along with Conor Grennan, leading generative AI expert and Dean of Students/Head of GenerativeAI at NYU Stern School of Business. Jeremiah Owyang, Venture Capital Investor at Blitzscaling Ventures, and my friend and former colleague, shared an observation that there are more than 10,000 generative…

Harnessing Serendipity: A Guide to Mastering the Art of Creativity, Connection, and Collaboration

Harnessing Serendipity: A Guide to Mastering the Art of Creativity, Connection, and Collaboration

David Adler, along with James Cornehlsen and Andrew Frothingham, authored the new book, Harnessing Serendipity. I’ve known David for years. He’s the Chairman & Founder, BizBash. He’s also a friend. Harnessing Serendipity is a book written for visionary and creative leaders to unlock the potential of artful collaboration. The book features invaluable insights from 65 thought-leaders and change-makers across multiple industries, including me! Thank you, David! This curated group of “collaboration artists” share their stories, philosophies, and methods, to help…

OpenAI and the Events that Caused the Crazy Four Days Between Sam Altman’s Firing and Return

OpenAI and the Events that Caused the Crazy Four Days Between Sam Altman’s Firing and Return

UPDATED As the world turns, so do the days of AI… Now that the dust is settling a bit, the behind-the-scenes story is beginning to piece together. As we all know, Sam Altman, CEO of OpenAI, was suddenly fired by the board, setting in motion an epic implosion that threatened the future of the company, investor stakes, and partner relationships. This series of events also cast a bright light on the importance of trust, governance, and purpose. I’m thankful for…

Bringing Humanity Back to Service, Sales, and Marketing

Bringing Humanity Back to Service, Sales, and Marketing

The thing I really like about my work is the ability to see the things that most of us are just too busy — or maybe distracted or biased — to see in order to bring people together for a greater purpose. These are the wonderful words of Brian Solis, Head of Global Innovation at ServiceNow, keynote speaker, and 8x best-selling author, on what inspires him in his work. It can be easy for anyone working in marketing, sales, or…

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