I’ve long admired Vala Afshar and Ray Wang. I mean, who doesn’t? They’re each, in their own right, the voice of the future when it comes to all things enterprise, customers, employees and “future of…” That’s why when they asked if I would join them to talk about technology’s impact on creativity and productivity and how its affecting professional and personal lives, I said, “YES!” In this short episode (<10 minutes), we talk about the effects of digital distractions in…
Voices of Customer Experience: Designing the Future of CX Through a Futurist’s Lens
I was recently browsing Twitter, when a tweet by Dennis Wakabayashi caught my attention. It referenced “some of the most important CX voices” and included a shoutout to Mary Drumond, CMO of Worthix, and host of the “Voices of CX Podcast.” Dennis took that moment to “personally recognize and celebrate the amount of hard work Mary is doing every day to shape the industry.” Agreed. Dennis also recognized some of the leading voices that have been featured on Mary’s show…
Digital Detox is not the Long-Term Answer to the Effects of Digital Distractions and Addiction
I’ve known Monty Hamilton for the better part of 10 years. He was the architect of one of my favorite conferences, The Australian Digital Summit in Sydney and Melbourne. He also currently advises and hosts the incredible Pivot conference in Geelong. I’ve had the privilege of keynoting both. After not seeing Monty for quite some time, I was lucky enough to catch up with him on a couple of back-to-back occasions in 2019…SXSW in Austin and twice in Silicon Valley…
Bullying, Hate, Conspiracies, Fake News, Negatively Impacts User Experiences and Advertising Value
“Social media has made too many of us comfortable with disrespecting people and not getting punched in the mouth for it.” – Ice T In real life… Free speech is not free from consequence. Spreading misinformation whether you aim to sow discord or because you actually believe it, is not free from consequence. Exchanging conflict for views, popularity and financial gain is not free from consequence. Inflicting emotional, psychological or emotional pain and aguish on another human being for any…
![Ask Me Anything: A Very Personal Reddit AMA to Celebrate the Release of Lifescale [Full Transcript]](https://briansolis.com/wp-content/uploads/2019/05/58383328_10156469766012887_7220431170989719552_n.jpg)
Ask Me Anything: A Very Personal Reddit AMA to Celebrate the Release of Lifescale [Full Transcript]
It’s been years since I last hosted an AMA (Ask Me Anything) on Reddit. With the release of Lifescale: How to Live a More Creative, Productive and Happy Life, it was time to change that. On May 2nd 2019, I took to Reddit once again for the first in a two-part series. The first part is here if you’d like to ask your question on the official AMA page. I also included the conversation as of May 5th to share…
IRL > URL: How to Break Free from Digital Distractions and Start Truly Living Your Best Life Now
I’ve had fun over the years working with the Nextiva team. I got to do it again and this time in a really interesting format…part webcast, part dialog, all fun! Then, when all was said and done, they surprised me by packaging everything into a one-stop-shop for taking the first step toward Lifescaling! Thank you Nextiva! — We recently hosted author and speaker Brian Solis on Nextiva’s Crowdcast. Brian is also the author of Lifescale: How to Live a More…
The Content Moderation Imperative: How AI and Humans Will Make Social Media and Gaming Better for the World
I had the privilege of participating in an important conversation about the state and future of social media and gaming and the need to protect users from harmful content and engagement. Joining me in that conversation was Chris Priebe, CEO & founder of Two Hat Security and Stewart Rogers of VentureBeat. You can listen to it (and I encourage you to do so) here. Leading up to the discussion, I spoke with VentureBeat on the subject and the critical need for intelligent…
Is Social Media and Gaming Safe? Why Intelligent Content Moderation is the Next Competitive Advantage
I have two small children who, from time-to-time, get to watch YouTube Kids. Even with all of the filters and safety triggers engaged, there are still ways in which those with sinister intent can introduce dangerous content packaged in seemingly harmless videos. Recently, children all over the world were subjected to their favorite Disney characters behaving poorly and in some cases, dangerously, in what’s now referred to as “Elsagate” on YouTube. In February 2019, kids were also trolled by evildoers…
The Deep Work of CX and Digital Transformation
On 16 April 2019, I was invited by my dear friend Ross Quintana to join the popular, weekly Adobe series “#AdobeChat.” I have to say that it was one of the fastest hours I’d experienced in a long time. In this conversation, we, along with countless forward-thinking executives, discussed “The Deep Work of CX and Digital Transformation.” Of course, I peppered in a bit about Lifescale and how it affects employees and customers. Below, I’ve collected Adobe’s questions along with…
What’s important for CX executives and marketers to consider in 2019?
A dear friend of mine asked if I would share my ideas for a new report that explored marketing’s role in driving business growth and shaping the future. The answer was, “of course.” If I can be straightforward, marketing for the sake of marketing is exasperating. The elite, but promising marketers know this. They’re focusing on two things that matter to businesses in an era of digital Darwinism, 1) business growth and not decline and 2) the customer’s experience (note…
