Unlocking the Future of Enterprise AI: Insights from the ServiceNow AI Maturity Index At ServiceNow Knowledge 2025 in Las Vegas, I had the privilege of joining Chief Innovation Officer Dave Wright, my boss, and Tom Smith, Editor in Chief, analyst, at Cloud Wars, to discuss a pivotal development in the AI landscape: the ServiceNow AI Maturity Index. This comprehensive framework, built on insights from over 4,500 global organizations, offers a structured approach to evaluating and advancing AI strategies within enterprises….
Keynote: Innovation Starts Where Certainty Ends
💡 The light bulb wasn’t the result of better candles. Think about that. Innovation rarely comes from perfecting the past, it comes from experimenting forward and eventually jumping to the next curve. In this short video, I share the story of how true innovation requires moving beyond what works to chase what could be. Itâs uncomfortable. Itâs risky. But itâs necessary. Iteration is safe, but finite. Innovation is bold, but risky. The future wonât come from enhancing what we already know. The future will come…
Keynote: Most businesses have no clue what’s about to hit them
🚨Â âMost businesses have no clue what’s about to hit them.â Let’s explore the seismic shift unfolding now and over the next decade…where the old rules of business no longer apply. It’s time to challenge ourselves to stop waiting for direction and start shaping the future. With AI accelerating change and organizations struggling to adapt, this is a wake-up call for anyone serious about staying relevant. If you’re navigating uncertainty, this is for you…💡 Book Brian to speak at your next…
CIO España: AI is a paradigm shift by requiring organizations to rethink the way they operate
Brian Solis on Stage at ServiceNow’s AI Summit, Madrid, SpainIrene Iglesias Ălvarez, CIO España En el marco de la celebraciĂłn del evento #PutAItoWork 2025 de ServiceNow, entrevistamos al antropĂłlogo digital y futurista, Brian Solis, para tomar el pulso a la tecnologĂa que mĂĄs clamores parece estar levantando en los Ășltimos tiempos: la #IA. El antropĂłlogo digital y futurista ahonda en el porvenir de los negocios en un escenario copado por la inteligencia artificial e insta a los CIO a tomar…
What Got You Here Will Bury You Tomorrow: You Canât Lead the Future with Yesterdayâs Mindset
Disrupt yourself â or be disrupted. Weâre not easing into the future. Weâre being thrown into it, wave after wave. And most businesses are still optimizing yesterday instead of inventing tomorrow. We now live in a Novel Economy â where change is constant, disruption is a given, and a mindset shift isnât optional. The future is already here. And I believe it happens to you or because of you. The disruptions we faced over the years, political, societal, technological, arenât…
Van automatisering naar innovatie: hoe AI ons werk fundamenteel gaat veranderen
A special contribution to Techzine Waar technologie voorheen werd ingezet om bestaande processen efficiĂ«nter te maken, opent AI de deur naar een compleet nieuwe manier van denken en creĂ«ren. Automatisering van routinetaken is slechts het beginâde echte kracht van AI ligt in de mogelijkheid om innovatie te versnellen en organisaties in staat te stellen het volledige potentieel van mens en machine te benutten. Hoe kunnen we AI inzetten als een katalysator voor groei, creativiteit en strategische vooruitgang? AI stimuleert innovatie,…
The Rise of Synthetic Intimacy: AI is Becoming Your Co-Pilot in Real Life
How do you use generative AI? Is it to create content, collaborate on work, ideate, learn, code, or seek direction? What if I told you that, according to one research study, the number one application for generative AI is to help with mental health and loneliness? According to one study, people are increasingly turning to AI for emotional support, personal growth, and self-improvement. This is the 2nd year in a row when Marc Zao-Sanders publishes his research in Harvard Business…
Harvard Business Review: Train Your Brain to Work Creatively with Gen AI by Brian Solis
Harvard Business Review featured a highly popular article by Brian Solis, “Train Your Brain to Work Creatively with Gen AI.” Summary: When most people prompt generative AI, they do so within the paradigm of how they think about what could or should come next. For example, when searching Google, users may ask a question, search for the best Thai restaurant ânear me,â or insert specific criteria based on filtered output, such as âbest downhill mountain bike for intermediate riders.â That…
Harvard Business Review Italia: Innovare con lâIA: una sfida allâapproccio âbusiness as usualâ
HBR Italy published an insightful article by Brian Solis that explores the imperative for AI Business Transformation. Ă giunta lâora di sfruttare lâintelligenza artificiale per lanciare lâazienda verso nuovi orizzonti e la dicotomia tra continuitĂ e cambiamento ne detterĂ il passo e la direzione. Quale sarĂ il ruolo dellâIA e dellâIA generativa nelle aziende? Come adottarle in modo sicuro ed etico? Cosa significa time-to-value? Queste le domande che si pongono i dirigenti. Dâaltro canto, perĂČ, non si chiedono come lâIA…
NACD: In an Era of AI, Boards Must Disrupt Legacy Leadership by Brian Solis
NACD is the most trusted association for board directors. The association’s official publication, Directorship Magazine, featured a contributed article by Brian Solis, “In an Era of AI, Boards Must Disrupt Legacy Leadership.” CEOs have leaned into generative artificial intelligence (genAI) like no other technology in history. According to Fortune, there were more than 30,000 mentions of AI on earnings calls by the end of 2023. Yet, the Economist reported that, so far, genAI has had almost no economic impact. This could…
