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Voziq: 50 Handpicked Resources for Customer Retention Leaders – July 2018 Edition

Industry publication Voziq just published the July edition of their handpicked resource list for customer retention leaders, and included Brian Solis’ recent primer article on customer experience issues.


82% of consumers in the United States said they stopped doing business with a company due to a poor customer experience. Consumers today aren’t ready to just buy something; they are also looking for a great customer experience that complements the product or service. That’s why it’s essential to provide a level of customer experience that delights customers and builds a lasting relationship with them.

See entire list at

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