Studying the impact of innovation on business and society

The Coming Trends in Digital Transformation, Marketing, CX and EX [VIDEO]


It was the day after the U.S. election. I arrived in Copenhagen. I was tired. It near the end of a two week trip that took me to Munich, Amsterdam, Beirut, and London. But, I was also excited to attend Digital Copenhagen, a conference that explores digital trends affecting the future of business. My presentation was set to challenge conventional beliefs around several important technological and business trends.

Before I took the stage, I joined the crew at TwentyThree to shoot a short video to summarize my talk. In just eight minutes, we traversed across important topics including the state and future of digital transformation, marketing, CX and EX (Employee Experience).

I wanted to share the video with you here. I hope it helps you. Please share your thoughts!


Please read X, The Experience When Business Meets Design or visit my previous publications

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