I’m honored to be included in The Wharton Blueprint for AI Agent Adoption, a new report from Wharton Human-AI Research and Science Says that explores one of the most important questions facing every leader right now: if AI agents are becoming so capable, why aren’t more people ready to trust them with meaningful work? The answer isn’t just technical. It’s human. The report makes clear that agent adoption is moving from a technology challenge to a psychological one. People may…
The Wharton Blueprint for AI Agent Adoption Features Insights from ServiceNow’s Brian Solis
ServiceNow’s Head of Global Innovation Brian Solis was included in The Wharton Blueprint for AI Agent Adoption, a new report from Wharton Human-AI Research and Science Says that explores one of the most important questions facing every leader right now: why, if AI agents are becoming so capable, aren’t more people ready to use them for real work? The report argues that AI agent adoption is moving from a technology challenge to a psychological one. People may be willing to…