ServiceNow’s Head of Global Innovation Brian Solis was included in The Wharton Blueprint for AI Agent Adoption, a new report from Wharton Human-AI Research and Science Says that explores one of the most important questions facing every leader right now: why, if AI agents are becoming so capable, aren’t more people ready to use them for real work? The report argues that AI agent adoption is moving from a technology challenge to a psychological one. People may be willing to…