Solis is quoted in an article by the Retail TouchPoints Editorial Staff covering the fifth annual Retail Innovation Conference (#RIC19) titled “Quick Quotes from the Retail Innovation Conference.” The team provides a rapid-fire recap of some of the smartest quotes from the 50+ speakers who informed, provoked and entertained the attendees at New York City’s Convene May 6-8. Solis’ quote: “When you force mobile users to go through a journey that mimics ‘Web 1.0,’ consumers feel anxiety, stress and…
Why is AirBnB Singled Out by Government When Web 1.0 Competitors are Ignored?
Bloomberg’s Christian Thompson recently published a story on AirBnB and how it is and isn’t different than many Web 1.0 sites such as HomeExchange or HomeAway. Although only one or two lines from our discussion made the final story, the question and the answer are significant enough to share in this short post. Bloomberg: My question was why an outfit like Airbnb gets all this heat when something like Home Exchange doesn’t? My French in-laws use it all the time…
