How do you use generative AI? Is it to create content, collaborate on work, ideate, learn, code, or seek direction? What if I told you that, according to one research study, the number one application for generative AI is to help with mental health and loneliness? According to one study, people are increasingly turning to AI for emotional support, personal growth, and self-improvement. This is the 2nd year in a row when Marc Zao-Sanders publishes his research in Harvard Business…
AInsights: AI-Powered Enterprise Use Cases in HR, Customer Service, Payments, Retail, Automotive, Manufacturing, Supply Chain, and Pharmaceuticals
AInsights: Executive-level insights on the latest in generative AI…. In my work at ServiceNow, we constantly host executives in our global innovation centers. AI is the number one topic everyone wants to explore. And in those meetings, I’m often asked to share use cases that go beyond innovative workflows to demonstrate how organizations are using AI to reimagine operational and business models entirely. I wanted to share some interesting examples with you in this edition of AInsights. The world’s largest…
