New Zealand magazine Stuff referenced Brian Solis’ second solo book, “The End of Business as Usual” in an article exploring how businesses are forced to change in an era of COVID-19. The book predicted that the evolution of digital customers would disrupt incumbent businesses to the core. While many organizations moved slowly, disruption was thrust upon every company around the world. There is no Almost 10 years ago Brian Solis wrote The End of Business as Usual. The bestseller explored…