Solis is quoted in a blurb at the end of a news summary for June 12, 2019 on the Loyalty 360 Reads page of Loyalty 360, the association for customer loyalty. In a brief section titled âYour Phone, Distraction and Creativity,â there is mention of a new article in Harvard Business Review that highlights an interesting new challenge the business community faces today. The piece reads: âPhones are distracting millennials and Gen Z-ers (that shouldnât be a surprise), which is…