In the wake of global disruption, we have entered into an era of a new and unusual Novel Economy. This represents a new strain of market conditions that are not fully identified or understood. It is clear that a new economy is taking shape–and there is no playbook. Taking pages from the industrial revolution won’t help much in a Novel Economy. This is a time for innovation. To survive and thrive, companies must accelerate their shift to the “Age of…
Social Media Accounts for 18% of Information Search Market
Source: Shutterstock As consumers, I think you’ll agree, prior to making any decision purchase, most of the time, our journey begins with a combination of online search and real world conversations with friends, family and peers. As the Web matures, a greater volume of our attention and focus continues to shift from other mediums to the Web for not only purchase considerations but also for content discovery. It’s how we learn. It’s how we stay connected. Nielsen released a new…
Tracking the Obama Inauguration Across the Social Web: PeopleBrowsr Helps You Listen and Engage
Disclosure, I’m an adviser to PeopleBrowsr… In early December, we released a public alpha of PeopleBrowsr, an attention-centered dashboard for managing your online relationships, brand management, and communication in Twitter and across multiple social networks – all from one place. The public alpha is running incredibly well and thanks to everyone who contributed feedback, ideas, and recommendations, the public beta will be even more incredible. If you’re a brand manager, communications or customer service professional, community manager, or on the…