At ServiceNow’s Knowledge last year, I had the privilege of sitting down on camera with my dear friend Allie K. Miller and my colleague Dave Wright, ServiceNow’s Chief Innovation Officer, for one of the most honest conversations I’ve had about the state of enterprise AI. And, the conversation still represents the state of AI in business today. Allie. who was recognized on the TIME100 AI list for 2025, and for good reason, has a rare ability to cut through AI…