Studying the impact of innovation on business and society

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AInsights: AI-Powered Enterprise Use Cases in HR, Customer Service, Payments, Retail, Automotive, Manufacturing, Supply Chain, and Pharmaceuticals

AInsights: AI-Powered Enterprise Use Cases in HR, Customer Service, Payments, Retail, Automotive, Manufacturing, Supply Chain, and Pharmaceuticals

AInsights: Executive-level insights on the latest in generative AI…. In my work at ServiceNow, we constantly host executives in our global innovation centers. AI is the number one topic everyone wants to explore. And in those meetings, I’m often asked to share use cases that go beyond innovative workflows to demonstrate how organizations are using AI to reimagine operational and business models entirely. I wanted to share some interesting examples with you in this edition of AInsights. The world’s largest…