Studying the impact of innovation on business and society

Tag: human agency

Designing the AI-Powered Workplace: What Workers Want, and Why It Matters

Designing the AI-Powered Workplace: What Workers Want, and Why It Matters

What do real workers want from AI? And how does that differ from what AI experts think? Let’s explore an insightful study recently published by Stanford University Social and Language Technologies Lab, “Future of Work with AI Agents.” Drawing on over 2,100 tasks across 104 occupations, the research compares how workers and AI experts think about automation (what AI should do on its own) and augmentation (where AI should collaborate with humans). Two groups were surveyed: 1,500 domain workers —…