UPDATED 2024 is expected to be the year when drone delivery finally takes flight. What’s different about this year? Well, most regulatory hurdles have been cleared, opening the door for retailers, medical centers, and logistics platforms to start offering drone delivery. During testing, visual spotters were required every mile. Last Fall, the FAA authorized some drone operators to fly BVLOS (beyond visual line of sight). Now, companies such as Zipline, Wing, DroneUp, and Amazon are about to take off. The…
Generation C and why healthcare must adapt to meet their expectations
via Jason Considine, MedCityNews Who is Generation C and how will healthcare adapt to meet their expectations? The term āGen Cā was first introduced circa 2012 by futurist Brian Solis as a way of describing a generation of connected consumers defined not by their age, geography, or income but by their hyper-connected, mobile-first mentality. While the term āGen Cā was first introduced circa 2012 by futurist Brian Solis as a way of describing a generation of connected consumers defined not…
Generation C and the Need for Design Thinking
Brian Solis, a renowned digital analyst, once observed: āGeneration C represents a connected society based on interests and behaviour. Gen C is not an age group ā itās a way of life.ā
Silicon Angle Interview With Brian Solis Focuses On Customer Expectations and the Increasing Importance of Experience to the Design Process
Solis is featured in a SiliconANGLE article by Betsy Amy-Vogt titled āDesigning for the accidental narcissist: Focus on experience is driver for Gen C innovation.ā The article is based on a podcast interview of Solis by Jeff Frick, host of theCUB, SiliconANGLE Mediaās mobile livestreaming studio, during the Comcast CX Innovation Day event in Sunnyvale, CA. She begins her article by writing: āExperience is what counts. An incoming wave of connected consumers ā known as Generation C ā are not…
Brian Solis Interviewed About Generation C by CEO and Co-Founder of GrowBiz Media
Solis is interviewed by Rieva Lesonsky, CEO and Co-Founder of GrowBiz Media, in an article posted on Bank of Americaās Small Business Community site called āGeneration C: Understanding how to speak to the Connected Customer.ā The author starts by mentioning that Solis first introduced businesses to the āConnected Customerā in 2012, but many small businesses havenāt yet embraced Gen C. Solis says that Gen C āis not limited to one group of demographic. Demographic marketing is based on age, income,…
The Future of Business is Under Construction and You are Its Architect
WTF? What’s the future…? Disruptive technologies are hailed as catalysts for business transformation. But they are merely enablers for defining a new genre of market relevance and leadership. Among the subjects of disruption, how we work, market, sell, and serve requires nothing less than remodeling and in many cases, complete redesign. The reality is that the future of business is always under construction. Yet, the state of business as usual is still pervasive and very much rooted in the past….
In the Future of Work, Technology is Both a Problem and Solution
As a digital analyst and anthropologist, Iāve studied over the last 20 years, the evolution of disruptive technology and its effect on business philosophies and models. At the same time, Iāve also studied disruptive technologyās impact on society and human behavior. If I had to share just one thing Iāve learned along the way, itās that markets are splintering into two notable camps: 1) traditional and 2) hyper-connected aka Generation-C (connected). While this may at first glance seem either obvious…
The Future of Customer Engagement Starts with an Upgrade in Human Perspective
Have you ever met someone with whom you instantly connect? Someone so welcoming yet wise and humble but so special that you become instantly inseparable…that they make you better and maybe you help them become better too? That’s my very special relationship with Paul Greenberg. Over the last few years, Paul’s set out to release his latest masterpiece, “The Commonwealth of Self-Interest.” He invited some of his closest friends to contribute including Bruce Temkin, Ray Wang,…
Brian Solisā Definition of Generation C is Quoted in an Iranian News Article on Media Literacy
Solisā trademark Generation C concept is used as a launching point for an article called āMedia Literacy and Gen C: How to Deal With?ā that appeared on the website of Iranās Mehr News Agency, which is headquartered in Tehran. In the articleās second paragraph, author Setareh Behroozi writes, āIn 2012, the digital analyst Brian Solis defined Generation C as the āConnected Consumer.ā He pointed out that anyone who integrates technology into their daily routine, regardless of age, shares certain qualities….
Why Innovation Is Key To Engaging “Generation C”
Retail TouchPoints (RTP), the premiere online publishing network for retail executives, conducted an exclusive Q&A with Solis before he delivered a keynote address titled āFrom Iteration to Innovation: How Top Brands Are Surviving and Thriving in Digital Darwinismā at the 2019 Retail Innovation Conference. Believing that using smartphones ārewires your brain to essentially move faster, makes you a lot less patient, and has created a lot of āaccidental narcissism,ā Solis revealed why itās so vital for retailers to keep up…
