Let me ask you a question… Whatās moving faster, AI innovation or the rate at which organizations fall behind? While AI continues to advance at breakneck speed, many legacy companies are struggling to keep pace. The real challenge isnāt the technology itself, but the growing gap in alignment and execution. Most CEOs and board members believe theyāre confidently leading their organizations into the AI era. Yet new data reveals a stark disconnect between the C-suite and frontline employees when it…
The Role Boards of Directors and Shareholders Should Play in Guiding Business Innovation and Digital Transformation
My friend Raj Singh is the Chair of the Institute of Directors (IoD)Ā in the UK. IoD has over 30,000 directors as members serving as board members for listed and unlisted companies. For one of its quarterly breakfast club meetings, I was asked to share my views on the role boards of directors need to play in guiding digital transformation and business innovation. Raj also asked for me to discuss the role of customer experience as a catalyst for change. I…
