In an article that details the big splash of beauty tech at CES 2020, Beauty|Packaging referred to new research published by Brian Solis at the event. — As products become āsmarterā and brands are more data-driven than ever, marketers should strive to be empathetic and āhuman-centered,ā advises Brian Solis, a digital analyst, speaker and author. Solis says marketers should strive to create āIgnite Moments,ā which ranks second on his list of 11 Digital Trends Shaping Customer Experience and Brand Innovation…