Brian Solis is proud to be named one of Retailās Top AI Leaders for 2026. Please see the full list here.
Brian Solis: Bring Your Own AI (BYOAI) and the rise of shadow AI in the workplace
Brian Solis was recognized for his use of the term “Bring your own AI” or “BYOAI” in an article by Neil C. Hughes writing for Cybernews. BYOD, also known as “Bring Your Own Devices,” was a trend that IT infamously failed to prevent as leadership teams and workers united in their demands to bring their personal iPads and smartphones into the office. While IT teams attempt to rebrand themselves as business enablers rather than blockers, many workers are once again…
Brian Solis on Mindshift: Reimagining Customer Experience in the Age of AI
In this episode, we welcome Brian Solis, Head of Global Innovation at ServiceNow, a nine-time best-selling author, keynote speaker, and digital futurist. Starting the conversation, Brian shares the inspiration behind his latest book, “Mindshift“, and emphasizes the importance of empathy and a truly customer-centric mindset. Through examples from Amazon, Disney, and IKEA, Brian illustrates how organizations can create meaningful and memorable experiences that drive both loyalty and growth. The conversation also explores the evolving role of AI, shifting from automation…
Brian Solis to Speak at The Next Revolution of AI on Both Days
Excited to announce that I’m joining an amazing array of thinkers, researchers, founders, investors, and leaders at “The Next Revolution of AI: Impact.” The event is hosted at Google on Monday and at Stanford on Tuesday. On Monday, I’ll be at Google in the Lightning Talk session outdoors in the afternoon sharing “A Dynamic Vision for AI.” On Tuesday, I’ll be at Stanford University in the Frontier Salon, exploring, “Enterprise AI: Accelerating Productivity and Innovation.” Proud to represent ServiceNow and…
Cybernews: Does AI Affect Job Satisfaction?
by Adi Gaskell, Cybernews Employee engagement has sunk to a 10-year low, as only around a third of American employees are engaged, with this figure barely budging over the past decade, according to data from Gallup. I’ve written in the past about the relative optimism (or pessimism) with which workers and leaders are viewing the impact AI is likely to have on the workplace, and there is a clear distinction between those who think AI will make working life better…
An Interview with Il Sole 24 Ore: Leadership and AI – rethinking business models and strategies
AI is not just automation, but potential to expand human capabilities and redefine leadership models; an interview with Brian Solis Is artificial intelligence synonymous with automation? Absolutely yes, but not only. This is because the transformative powers of algorithms and generative technologies are indeed changing our lives (private and work) and the way we make decisions, but too often the business debate on the impacts of these technologies focuses solely on the automation component of processes. Instead, there is more,…
The Digital (and AI) Culture Challenge; Bridging the Employee-Leadership Disconnect
I would have forgotten all about this report I co-authored with Jerome Buvat of Capgemini in 2017 if I hadn’t received an email from Sara Fonseca from Insead. She’s working on research around the shaping of organizational cultures in the context of larger digital transformations. Her inquiry centered on our report that explored the expansive gaps between executives and employees around leadership, digital transformation, and culture, “The Digital Culture Challenge; Bridging the Employee-Leadership Disconnect.” Her email inspired me to revisit…
Leadership needs a mindshift: A conversation with Brian Solis
So many things are changing right now, except our mindsets. To thrive in this renaissance, future leadership requires a mindshift. If you haven’t met NTT DATA’s Tammy Soares yet, this is a good time. I had the absolute pleasure of spending time with her on the Catalyst podcast to talk about why the time is now to challenge your own thinking, your current mindset. We often think that change is for others, when in fact, change is for all of…
To Win in the AI Economy, You Need More Than a Strategy, You Need a Mindshift
Earlier this year, I was asked to deliver the opening keynote at Avasant’s Empowering Beyond Summit. The event was attended by some of the most influential leaders in business and technology. I learned from each of them their challenges and opportunities with AI and wanted to share my takeaways here. Also, the team uploaded the presentation to Youtube and I’ve included it below! 👇 When people talk about AI, they often default to automation. Itās the low-hanging fruit…faster execution, lower…
Beyond the Hype: The Real State of AI in Business
Let me ask you a question… Whatās moving faster, AI innovation or the rate at which organizations fall behind? While AI continues to advance at breakneck speed, many legacy companies are struggling to keep pace. The real challenge isnāt the technology itself, but the growing gap in alignment and execution. Most CEOs and board members believe theyāre confidently leading their organizations into the AI era. Yet new data reveals a stark disconnect between the C-suite and frontline employees when it…
