by Shama Hyder, Inc. CREDIT: Getty Images Since both my books, Momentum: How to Propel Your Marketing and Transform Your Brand in the Digital Age, and The Zen of Social Media Marketing (4th Edition), are on bookshelves now, I’ve finally turned towards curating my own reading list for the fall. For the ideal reading recommendations, I turned to some leading CMOs. Here are what 19 CMOs are eager to read this season: […] 12. Lisa Petrilli – CMO…
Connected Customer Experiences Are at the Heart of Digital Transformation
The word “digital” can be misleading. Digital transformation is about how people and their behaviors, expectations, and preferences are changing. Customer experience (CX) is one of the most important trends in business today as it brings companies closer to customers and customers closer to brands. But CX is also so much more. The work toward creating more relevant, meaningful and productive customer experiences also places your company and employees on a path toward business transformation. But this isn’t change for…
Inc.: 3 Takeaways From the Brand ManageCamp Conference
Brian’s experience as a digital strategist, an award-winning author, and a blogger came together really well, and he shared a valuable perspective on branding.
WTF (What’s the Future) of AI, Autonomous Driving, Brand and Experiences
I’ve been a big fan of John Biggs for a long time now. He’s the East Coast Editor for TechCrunch. John is also a fellow geek, global speaker and prolific writer on emerging tech and also fiction and non-fiction books. on top of it all, he’s the host of the popular Technotopia podcast. Recently, John and I were speaking about the future of AI, autonomous driving and other disruptive technologies. As a result, we turned it into an episode for…
Inc.: 21 Business Books Worth Reading at Least Once a Year
We live in a customer-centric world where consumers increasingly want to experience things – whether that’s in-store or online. Meaningful experiences will shape the success of tomorrow’s businesses. This book could be interpreted as a book for large organizations looking for marginal gains over competitors, however we can all learn from this book. If your customer service hasn’t been deliberately mapped and designed, you’re already behind the curve. This book is a comprehensive ‘step by step’ guide to achieving world-class customer experience. It took Brian 2 years to write and produce and I read this book 3 times over and over when I first bought it. It’s a modern business “must-read.”
USA Today: Snapchat’s Spectacles expected to be big hit
Spectacles, which he predicts will be “on everyone’s Christmas list,” are “a pair of sunglasses with wifi, a camera and the ability to share memories,” he says.
TechCrunch: Brian Solis talks about why AI won’t suck
This week I got the chance to talk to a private hero of mine, Brian Solis. Solis is a digital analyst and speaker who talks about the future and how big brands – Coke, IBM – will interact with humans. His new book X is out now and it’s designed to help big companies survive the changing tides of business and tech.
Mashable: The top 50 marketing influencers on Snapchat (that aren’t DJ Khaled)
@briansolis — With one of the top marketing blogs in the world, Brian Solis also works as a digital analyst, anthropologist, and futurist. He is a principal analyst at Altimeter Group as well as award-winning author and keynote speaker. Brian has helped many brands and celebrities undertake digital transformation to more effectively market themselves.
Marketing & More: Royale les — website nodig in ecosysteem aan digitale touchpoints?
by: Marketing & More [Excerpt] Royale les: website nodig in ecosysteem aan digitale touchpoints? We zijn eerlijk gezegd niet zo’n grote fan van de monarchie. Maar je hoeft niet altijd fan van iets te zijn om er vak-gerelateerde lessen uit te trekken. Zo is het maar net met Trump of de N-VA. Je hoeft het niet met hen eens te zijn om in te zien dat ze vanuit marketing-standpunt best boeiend om volgen zijn. Eerder deze maand passeerde een opmerkelijk bericht…
Search Strategy Marketing: Google’s Micro-Moments — Why They’re Important to CMOs
According to Brian Solis, in a recent interview with Advertising Age, there are ten best practices for marketers to adhere to in order to effectively compete for the all-important micro-moments. The first practice is to “identify key micro-moments and what happens in them: why, where, and how people search for information.”