Brian Solis will serve as the opening keynote for AI Summit: Agentic Singularity on December 9th. Registration is free. We’re moving from “AI fluency and reskilling” to “Agentic operational transformation and business innovation,” a shift that demands more than new tools; it requires a total organizational mindshift. Brian Solis, Head of Global Innovation at ServiceNow, argues that becoming truly AI-first means rebuilding the enterprise from the inside out…redefining leadership around imagination instead of efficiency, empowering mavericks who challenge “business as usual,”…
Brian Solis Named as a Top 50 Global Thought Leader in Sales by Thinkers 360
Top 50 Global Thought Leaders and Influencers on Sales 2025 The Thinkers 360 listing includes members of Thinkers360 and who have curated and shared their thought leadership content from around the web – including articles, blogs, books, keynotes, media interviews, panels, podcasts, social media, speaking events, videos, webinars and whitepapers – via the platform to build their Thinkers360 profile, portfolio and media kit. Our differentiation from the various influencer leaderboards on social media, is that we take a holistic view…
The Global Drucker Forum: Brian Solis on Mindshift, AI-Era Leadership, Value Creation, and the Power of Optimistic Innovation
Standing on the red carpet at the Global Peter Drucker Forum in Vienna with Franziska Graf, I was reminded why Peter Drucker’s ideas still matter… In this short conversation at the historic Hofburg Palace, we explore: 1) The importance of a “Mindshift” right now, and how rethinking our mindset is the starting point for meaningful change. 2) How AI demands a next-generation model of leadership (hint: AI doesn’t decide who loses their job, leaders do). 3) Why the true role of…
The Next Shift: From Workflows to Outcomes in the Agentic Age
When I sat down with Jaeden Schaefer on the AI Chat podcast, we didn’t talk about the latest AI trends, instead, we talked about a deeper inflection: moving from pilots that keep AI in a corner of the enterprise to agentic, end-to-end flows that actually do the work, learn from it, and elevate what people are free to do next. Join host Jaeden Schafer as he welcomes Brian Solis, Head of Global Innovation at ServiceNow, to discuss the transformative power…
fastforward: Becoming an AI-first business requires a total organizational mindshift, an interview with Brian Solis
Ron Miller and Brian Solis explored what it means to be an AI-first company moving forward for fastforward, powered by boldstart… Just about every organization wants to be an AI-first company right now, but making every part of the business run on AI is easier said than done. If history’s any guide, past digital transformation efforts showed how a lack of organizational buy-in can sink even the best intentions. Brian Solis, head of global innovation at ServiceNow, and author of…
The Royale Gazette: Only 5% of corporations see profit on AI implementation
The Royal Gazette quotes Brian Solis in its article about the ROI of AI in business written by Jessie Moniz Hardy. 🙏 Ninety-five per cent of enterprises that have invested in generative artificial intelligence have yet to make any profit from it, according to a new study from the Massachusetts Institute of Technology. The report suggested that the AI revolution in most corporations is happening successfully at an individual employee level with tools such as ChatGPT and Microsoft’s Copilot, but…
AI Adoption is an Act of Self-Disruption: An Interview with Invisible Machines
Brian Solis, is a digital anthropologist and futurist who serves as the Head of Global Innovation at ServiceNow and is the former Head of Global Innovation at Salesforce. Brian is a bestselling author of Mindshift, which helps leaders learn how to see emerging trends, harness disruptive forces, and use them to fuel growth. Brian joins Robb and Josh, the authors of Invisible Machines, to talk with us about the importance of self-disruption in AI adoption. With so many genAI projects…
Innolead Interviews Brian Solis: Using AI to Support Innovation (and Iteration) at ServiceNow
Every company says they “do AI.” Few can show meaningful outcomes. We’ve been intentional about iteration and innovation. Iteration makes yesterday’s work more efficient. Innovation creates new value.💡 When you separate the two, you can measure cost takeout and progress…and prioritize what matters. If you’re leading transformation, ask: are your AI investments making yesterday cheaper…or creating tomorrow’s value? Please read this awesome piece by Dawn Kawamoto for InnoLead and let’s talk about where your org sits on the AI iteration–innovation curve. Using AI to Support…
What Sets AI Pacesetters Apart? An Executive’s Guide To Advancing Enterprise AI
From 2023-2024, I studied how companies were and weren’t evolving in their adoption of generative AI. That research led to a framework for tracking enterprise AI maturity across eight pillars: Vision and Strategy Leadership Data Governance AI Governance Talent, Skills, and Development Workflows Responsible AI Measures In partnership with Richard Murphy and René Stranghoner, we turned a large and complicated spreadsheet into what ultimately became the ServiceNow AI Index. Launched initially in 2024 and again in 2025, we now have…
What Would AI Do? Rethinking Transformation from Procurement to the Enterprise at DPW
Live from the floor of DPW in New York, I had the privilege of joining my long-time friend Mark Perera on the DPW podcast. We explored the future of technology, business, and leadership, while also looking back to our roots in Silicon Valley during the rise of Web 1.0, Web 2.0, Social Media, and smartphones. What made it truly special wasn’t just the set, it was the conversations I had with procurement leaders, innovators, and partners before stepping up to…
