Studying the impact of innovation on business and society

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Reinventing Field Service Management and the Entire Mobile and Remote Workforce

Reinventing Field Service Management and the Entire Mobile and Remote Workforce

If you work in field services or as a tech strategist/consultant in mobile and remote work, I think you may find this conversation interesting. Everything about the future of work is being reimagined. I recently joined ZDNet and Sodexo for the Savvy Business Leaders podcast series. The conversation quickly expanded beyond the realm of field service management to explore all digital trends that are affecting and empowering businesses in all industries at every level. Please listen and let me know…

Altimeter’s Top Digital Trends for 2019

Altimeter’s Top Digital Trends for 2019

Each year, the Altimeter analyst team predicts digital trends that will have the biggest impact on businesses. In 2019, my colleagues Charlene Li, Omar Ahktar, Susan Etlinger, along with yours truly, share our take on what we see as most important trends to follow. Digital Transformation, Digital Experience, Brand and Innovation: Brian Solis CIOs Become Cross-Functional Business Partners to Accelerate Enterprise-Wide Digital Transformation The “digital” in digital transformation is no longer just about investing in the latest disruptive technology trends….

The 2018-2019 State of Digital Transformation

The 2018-2019 State of Digital Transformation

I’m proud to announce the availability of The 2018-2019 State of Digital Transformation report. Now in its fifth year, our annual “State of Digital Transformation” research continues to document the constantly evolving enterprise. As disruptive technologies and their impact on organizations and markets continue to progress, our research aims to capture the shifts and trends that are shaping modern digital transformation. In 2018, strategic digital transformation is only becoming more pervasive moving beyond IT to impact competitiveness throughout the organization….

Attention Students and Entrepreneurs: Here’s Why The Social Sciences are More Important Than Ever

Attention Students and Entrepreneurs: Here’s Why The Social Sciences are More Important Than Ever

Somewhere between Summer and Fall, I spent an unforgettable moment with Andrea Koppel. The good news is that we recorded our conversation. If the surname sounds familiar, it’s because Andrea is the daughter of iconic broadcast journalist and host of Nightline Ted Koppel. Andrea is a force of her own however. Among many things, she’s the host of the uber-popular Time4Coffee podcast. It’s a show dedicated to students and entrepreneurs where “caffeinated career conversations” guide listeners in their studies and career…

Digital Darwinism: What Killed Borders, Blockbuster and Toys R Us and How to Survive

Digital Darwinism: What Killed Borders, Blockbuster and Toys R Us and How to Survive

We live in an era of “digital Darwinism,” a time when technology and society are evolving faster than the ability of many organizations to adapt. It is for this reason (along with a myriad of other problems of course) that in fact killed Borders, Blockbuster, Toys “R” Us and the like. Not only did digital Darwinism cost us close to a half billion job, it’s only accelerating. As Leon C. Megginson once said in paraphrasing Charles Darwin’s Origin of the…

The Frozen Middle Separates Management from Leadership (and Innovation)

The Frozen Middle Separates Management from Leadership (and Innovation)

Illustration created with culture design firm @GapingVoid We live in a time of digital Darwinism. As technology evolves so do markets. And as they evolve, behaviors, values and norms also adapt. This sets the stage for the widespread disruption that we are witnessing today. Regrettably, or not, many reigning executives are not experienced to lead growth and innovation strategies as disruptive technologies radically shift everything around them. Yet, no matter how well we study history, it’s always doomed to repeat itself….

Dear executives, find and empower your change agents, innovators and intraprenuers

Dear executives, find and empower your change agents, innovators and intraprenuers

I’ve spent the better part of 20 years studying innovation and specifically, the past several years studying the people behind digital transformation. One universal truth I’ve found time and time again is that, in the face of disruption, the most meaningful and lasting change is always human. But, that spark, vision, or drive to change doesn’t always come from the top. Many times, there are those unsung heroes who feel, see or know at their very core, what needs to…

Three Brand Storytelling Misconceptions That Are Holding You Back

Three Brand Storytelling Misconceptions That Are Holding You Back

Guest Post by Ekaterina Walter and Jessica Gioglio In the era of the connected digital consumer, brand storytelling needs to undergo a radical shift. For many companies, brand storytelling has become a buzzword, a way to support marketing campaigns or polished commercials. So much so, that we’ve lost our focus on the heart and soul of brand storytelling. It’s time we took the BS out of brand storytelling and focus on what truly matters: building the meaningful and relevant connections…

The Magic of Creativity and Innovation Happens Outside of Your Comfort Zone

The Magic of Creativity and Innovation Happens Outside of Your Comfort Zone

In July 2018, I had a chance to speak in Rancho Palo Verdes at the NBJ Summit. I think I would move to the area given the opportunity. It’s a wonderful oasis in between the [INSERT ADJECTIVE/S HERE] of Southern California and the serenity of a beachside community. Before walking off stage, I noticed a graphic recording by The Sketch Effect off to my left. I missed it during my presentation, but was more than curious about what was captured…

Through a Research Lens: What Captured My Attention in 2018 and What’s in My Purview for 2019

Through a Research Lens: What Captured My Attention in 2018 and What’s in My Purview for 2019

Prophet’s Emily Schreck recently interviewed the Altimeter analysts to spotlight some of the things that we never get a chance to share, such as what we’re working on, what has our attention and what’s on the horizon. Schreck’s piece is now live. This year has been a whirlwind for Altimeter’s famed analysts; Charlene Li, Brian Solis, Susan Etlinger and Omar Akhtar. The team has published several new research reports, presented keynote speeches at top global industry conferences, and helped some…

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