Standing on the red carpet at the Global Peter Drucker Forum in Vienna with Franziska Graf, I was reminded why Peter Drucker’s ideas still matter… In this short conversation at the historic Hofburg Palace, we explore: 1) The importance of a “Mindshift” right now, and how rethinking our mindset is the starting point for meaningful change. 2) How AI demands a next-generation model of leadership (hint: AI doesn’t decide who loses their job, leaders do). 3) Why the true role of…
AI Adoption is an Act of Self-Disruption: An Interview with Invisible Machines
Brian Solis, is a digital anthropologist and futurist who serves as the Head of Global Innovation at ServiceNow and is the former Head of Global Innovation at Salesforce. Brian is a bestselling author of Mindshift, which helps leaders learn how to see emerging trends, harness disruptive forces, and use them to fuel growth. Brian joins Robb and Josh, the authors of Invisible Machines, to talk with us about the importance of self-disruption in AI adoption. With so many genAI projects…
Igniting AI Transformation: How to Future-Proof Your Company in the Age of AI
Technology moves at its own pace, adoption moves at the pace of culture. I joined Deloitte’s AI Ignition podcast with Beena Ammanath, Executive Director, Deloitte Global AI Institute, to talk about why AI feels different from past waves of technology, what it asks of leaders, and how we can turn disruption into a competitive advantage. Beena opened by reminding us of a simple truth from Deloitte’s research: “technology moves at its own pace, but the adoption of the technology in…
Brian Solis Joins Be Customer Led Podcast to Reimagine Customer Experience in the Age of AI
In this episode, we welcome Brian Solis, Head of Global Innovation at ServiceNow, a nine-time best-selling author, keynote speaker, and digital futurist. Starting the conversation, Brian shares the inspiration behind his latest book, “Mindshift”, and emphasizes the importance of empathy and a truly customer-centric mindset. Through examples from Amazon, Disney, and IKEA, Brian illustrates how organizations can create meaningful and memorable experiences that drive both loyalty and growth. The conversation also explores the evolving role of AI, shifting from automation…
Leadership needs a mindshift: A conversation with Brian Solis
So many things are changing right now, except our mindsets. To thrive in this renaissance, future leadership requires a mindshift. If you haven’t met NTT DATA’s Tammy Soares yet, this is a good time. I had the absolute pleasure of spending time with her on the Catalyst podcast to talk about why the time is now to challenge your own thinking, your current mindset. We often think that change is for others, when in fact, change is for all of…
The Rise of Synthetic Intimacy: AI is Becoming Your Co-Pilot in Real Life
How do you use generative AI? Is it to create content, collaborate on work, ideate, learn, code, or seek direction? What if I told you that, according to one research study, the number one application for generative AI is to help with mental health and loneliness? According to one study, people are increasingly turning to AI for emotional support, personal growth, and self-improvement. This is the 2nd year in a row when Marc Zao-Sanders publishes his research in Harvard Business…
An Interview With Brian Solis. What if Your Digital Transformation Was as Easy as Changing Your Mind
What if Digital Transformation was as easy as changing your mind? Therein lies the challenge. Changing your mind isn’t easy. 🤔 I joined Jim Hertzfeld on “What If? So What?” to unpack the power of a #Mindshift. ⚡️ We explore how storytelling can inspire creativity and imagination and help leaders envision a better future for their organizations. 💡 We also highlight the impact of Generative AI on business transformation and the need for leaders to embrace new technologies to stay…
Mindshift or Die! How to Stay Ahead in the Age of AI and Disruption
In today’s fast-moving world, change isn’t just happening—it’s accelerating. The pace of disruption is outpacing the ability of many leaders and organizations to keep up. That’s why I believe we need a Mindshift—a fundamental transformation in how we think, lead, and innovate. Recently, I had the opportunity to sit down with Julia Kirby, Senior Editor, Harvard University Press, for an insightful conversation about digital transformation, AI, and leadership. We explored the key challenges businesses face today and, more importantly, how…
From Art to Innovation: The Hidden Connection Between Picasso, Steve Jobs, and Apple
In December 1945 — January 1946, Picasso created “Le Taureau” or “The Bull”, a series of 11 stone prints that painstakingly explored the purest essence of a bull. With each successive print, a bull is simplified and abstracted. It is considered as an iconic representation of absolute simplicity. In 2008, Steve Jobs set out to teach employees at Apple this philosophy. “You have to deeply understand the essence of a product in order to be able to get rid of…
What is a Mindshift and Why Now? Plus Updates, Offers, and a Personal Request
Before we jump in, I have some updates, offers, and a personal request. Let me start by wishing you and your loved ones a very Happy Holidays! 🎄✨ Travel I recently returned from a wonderful trip to Vienna, where I participated in the Global Drucker Forum. I still need to take some time to write about my experience there—it truly inspired me to think like I did in the early days! A heartfelt thank you to Stephan Balzer for hosting…









