I recently watched an interview with JPMorganChase CEO Jamie Dimon, where he admitted that AI will eliminate jobs. At the same time, he shared his ideas for how employees can stay relevant and resilient with AI. Double down on the skills AI can’t reliably replicate: critical thinking, emotional intelligence, creativity, communication, and writing. What’s interesting is how consistent this executive chorus is becoming. Walmart CEO Doug McMillon has said AI will change “literally every job.” Amazon Web Services (AWS) CEO…
“We’re Not Building a Phone”: Steve Jobs’ Leadership Lesson for Reframing the Future
The beauty of this moment is that every one of us gets to be a leader of what’s next. Why now? Because the only playbook that exists is for yesterday. There is no playbook for tomorrow. No proven answers. No “best practice” to copy and paste. No “quick win” use cases that unlock new value. And that’s exactly the point. Right now, I define leadership in a simple (and slightly uncomfortable) way: a leader is someone willing to think differently…
AI is Eating the World, and Your Company is Just the Appetizer
What Benedict Evans’ latest “AI Eats the World” deck reveals about the gap between AI hype and real transformation, and what leaders must do next. Each deck is packed with sharp observations for anyone covering AI, building with it, or simply trying to survive the changes it unleashes. This edition is especially revealing. The charts quietly expose how far reality lags behind the hype, and why so many organizations are still stuck in pilot purgatory. In this piece, I unpack…
Rethinking Leadership and Innovation in an AI-First World
Brian Solis recently spent time with David Kirkpatrick, CoreX, exploring the new world with AI and how leaders, at every level, can rethink their way forward. Artificial intelligence represents a new era of thinking. Few people capture this shift as sharply as Brian Solis, Head of Global Innovation at ServiceNow, bestselling author, and renowned digital anthropologist. With his latest book, Mindshift: Transform Leadership, Drive Innovation, and Reshape the Future, Solis challenges leaders to move beyond fear and efficiency toward curiosity, creativity, and reinvention….
Here’s What Makes Change Agents and Leaders Successful
I meant to share this from InnoLead….I hope it adds value to your day. In my work with change agents over the years, one thing has become clear: leadership is a decision you make about the future you are willing to fight for. When I wrote “The Digital Change Agent’s Manifesto” back in 2019, I interviewed leaders driving transformation at brands like The Coca-Cola Company, Starbucks, Samsung Electronics, Visa, and others. They were not always in big roles. Many were…
From Siloed Experiments to AI Operating System: Architecting the Next-Gen Enterprise Right Now
I recently had the opportunity (again!) to work with Ann Culver from Amazon Web Services (AWS) and Todd Pruzan at Harvard Business Review 🙌 on a special webinar and playbook. And they’re now available! (email gate). Links below! ⬇️ Why this is worth your time… We dug into a tension we’re seeing in C-Suitesand boardrooms: Most organizations are still stuck in AI “pilot purgatory” and the box of “business as usual.” Companies have PoCs, scattered experiments, and a lot of…
AI or Die: How 6% of AI High Performers are Rewiring Business Beyond the AI Status Quo
QuantumBlack AI by McKinsey released its new report, “The State of AI in 2025: Agents, Innovation, and Transformation.” The data serves as a mirror, reflecting a world where AI is now everywhere, and yet, in most organizations, not nearly deep enough to transform them. Nearly all companies are “using AI,” many are flirting with agents, a tiny minority are breaking beyond the status quo, and an even smaller group is quietly exploring new horizons. Below are the numbers that stood…
The Global Drucker Forum: Brian Solis on Mindshift, AI-Era Leadership, Value Creation, and the Power of Optimistic Innovation
Standing on the red carpet at the Global Peter Drucker Forum in Vienna with Franziska Graf, I was reminded why Peter Drucker’s ideas still matter… In this short conversation at the historic Hofburg Palace, we explore: 1) The importance of a “Mindshift” right now, and how rethinking our mindset is the starting point for meaningful change. 2) How AI demands a next-generation model of leadership (hint: AI doesn’t decide who loses their job, leaders do). 3) Why the true role of…
The Next Shift: From Workflows to Outcomes in the Agentic Age
When I sat down with Jaeden Schaefer on the AI Chat podcast, we didn’t talk about the latest AI trends, instead, we talked about a deeper inflection: moving from pilots that keep AI in a corner of the enterprise to agentic, end-to-end flows that actually do the work, learn from it, and elevate what people are free to do next. Join host Jaeden Schafer as he welcomes Brian Solis, Head of Global Innovation at ServiceNow, to discuss the transformative power…
fastforward: Becoming an AI-first business requires a total organizational mindshift, an interview with Brian Solis
Ron Miller and Brian Solis explored what it means to be an AI-first company moving forward for fastforward, powered by boldstart… Just about every organization wants to be an AI-first company right now, but making every part of the business run on AI is easier said than done. If history’s any guide, past digital transformation efforts showed how a lack of organizational buy-in can sink even the best intentions. Brian Solis, head of global innovation at ServiceNow, and author of…
