It was an honor to join Johan Roos and Deborah Perry Piscione at the 17th Global Peter Drucker Forum for a session with a title that left little room for abstraction: “The CEO Guide to Using AI.” Johan is a respected management scholar, educator, author, and longtime contributor to the Drucker Forum. Deborah is a Silicon Valley entrepreneur, investor, and author studying how AI, robotics, and other disruptive technologies are reshaping employment and society. I joined them as a practicing…
Brian Solis Named on Top 100 List of Pop Culture Experts, Keynote Speakers, and Thought leaders
Brian Solis has been named a Top Pop Culture, Futurist, and Trend Keynote Speaker by Futurist Speakers. Today’s Top 100 pop culture experts, keynote speakers, thought leaders, consultants and commentators help audiences understand the trends, entertainment, technology, consumer behaviors, and social movements that impact modern society. And of course the best Top 100 pop culture experts list picks analyze everything from movies and television to video games, celebrity culture, social media, music, fashion, fandoms, and emerging cultural shifts. For corporate…
Beyond Automation: How AI-Native Companies Will Outperform Legacy Businesses – Market Makers
Artificial intelligence is transforming every industry, but simply using AI to automate outdated processes may not be enough to stay competitive. In this conversation, Brian Solis, Head of Global Innovation at ServiceNow, and Dave Wright, Chief Innovation Officer at ServiceNow, explain why the next generation of market leaders won’t simply adopt AI, they’ll rebuild their organizations around it. Drawing from the ideas in their book, Infinite: How Visionary Leaders Transform Today’sBusinesses into AI-Forward Companies, Brian and Dave explore why traditional…
Brian Solis to Keynote BrokerTech Connect 2026
Innovation creates the most value when it moves beyond ideas and into action. That belief is shaping the content at this year’s BrokerTech Connect, where brokerage leaders, technology innovators, and industry changemakers will come together for candid conversations about what it takes to build the brokerage of the future. Brokers sit closest to clients and experience firsthand where processes break down, where technology falls short, and where better solutions could create meaningful value; however, too many industry conversations happen in…
We Gave Technology Our Attention, Are We About to Give AI Our Minds?
It had to be the algorithm. After I received a note online from a friend who asked me why Dave Wright and I wrote the book Infinite “when no one is reading books anymore.” Shortly thereafter, I stumbled upon an article in The Atlantic that made me moue (had to look it up to describe the facial reaction I had to the headline), “The End of Reading is Here.” Then the next day, I posted a video that showcased the…
The AI-Powered Status Quo: AI Transformation is a Test of Leadership
At AI Week in Milan, I had the privilege of representing ServiceNow on a stage filled with people thinking seriously about the future of artificial intelligence. Rather than offer another tour of tools, trends, and predictions, I wanted to challenge the premise guiding much of today’s enterprise investment: that applying AI to the existing business is the same as transforming it. It isn’t. Most organizations are using AI to accelerate processes, automate tasks, increase output, and extract efficiencies from operating…
AI Is Eating the World. Are We Ready to Think Bigger?
AI is often compared to the discovery of fire, the invention of the wheel, or even electricity. At first, those comparisons can sound dramatic, even inflated. But they are not entirely wrong. Fire did not change the world simply because it existed. Electricity did not transform civilization simply because someone discovered it. The wheel did not alter the trajectory of humanity simply because it rolled. These were not just inventions. They were enabling forces. Their potential and ultimatle power came…
Future of Work: Why AI’s Biggest Opportunity For Businesses Goes Beyond Cost Cutting with Brian Solis
Brian Solis, Head of Global Innovation at ServiceNow and one of the world’s leading digital futurists, recently joined Frank Cottle on the Future of Work show to explore how AI business transformation is redefining leadership, innovation, and the literal future of work. Artificial intelligence has quickly become one of the defining forces influencing business, but many organizations are still approaching it as a cost-cutting exercise rather than an opportunity to create new value. In this episode of the Future of Work® Podcast,…
The Unreleased X Trailer: Designing Experiences People Love in the Age of AI
More than a decade ago, I created this trailer for my book, X: The Experience When Business Meets Design. For reasons I can no longer remember, I never released it. It became a lost trailer from the digital era. Yet the idea behind it may be even more important in the AI era. At the time, customers were changing faster than the experiences companies designed for them. Digital, mobile, and social technologies were reshaping how people communicated, discovered, purchased, shared,…
In the Era of AI, Human Experience is the Killer App
I had the privilege of keynoting UserTesting conferences in San Francisco and New York. It was my third and fourth UserTesting event respectively, which I guess makes this a situationship now. 😍 The theme was experience innovation in an era of AI. The real message wasn’t really about AI. It was about people. It was about how human beings are changing faster than the experiences designed for them. It was about why, in this new era of increasingly ‘intelligent’ machines,…