Studying the impact of innovation on business and society

Customer Contact Week: To Transform Your Business, You Must Urgently Transform Customer Service

Brian Solis, Global Innovation Evangelist at Salesforce joined Lisa Griffen, SVP Enterprise Access at Thomas Jefferson University & Jefferson Health, Carolina Aramayo, SVP Contact Center Transformation, BBVA USA< and Pam Oliver Senior Correspondent and FOX NFL Reporter.

The immersive and interactive digital conference includes content on business continuity planning, post COVID-19 operations, expanding digital services, and more key topics that will provide you with the tools necessary to navigate current challenges contact center and CX leaders are facing.

The event is available on-demand.

#CCWAtHome #CustomerContactWeek #CX #CustomerSuccess

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